4/10 - Kém
monique
Đi theo nhóm
29/10/2023
Not desirable
Where do I begin first our reservation was pre paid and upon checking out they said we never paid and demanded we pay again. They bothered me at the airport going home and also when I got home. It was expedias fault everyday our key card to the room didn’t work had to go down to front desk 1-2 a day. Housekeeping was terrible had to keep asking for wash clothes toilet was clogged the last day housekeeping never came called front desk for bath towels and they never came. No lounge chairs at the pool just tables how are you supposed to lay out. I never seen any windows as filthy dirty as they have. Breakfast was great. Location was good it could be a beautiful place but it needs help.
monique
Lưu trú 6 đêm vào Tháng 10, 2023