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"Helpful staff and good breakfast"

"Without exception, every member of staff we interacted with was friendly and very accommodating. Would definitely stay there again."

"Clean room And bang in the middle of Gunwharf Quay and outlet shopping, great location"

"The room was clean and spacious. The bed was too soft for my liking and I found it uncomfortable. Other than that, it was a nice room. The hotel is a little run down in places but it has a relaxed atmosphere and never felt busy. The staff were friendly. Breakfast was tasty and there was a great selection of food. We did have to wait for food to be replenished which was a bit disappointing."

"Lovely and quiet "

"The breakfast was very good nice selection and it was warm and fresh. Our room was basic but had everything we needed and it was clean. The staff were great. I would definitely recommend this hotel."

"The bar staff need some serious training, terrible service on Saturday evening , staff looked like university students clueless and zero customer service The room was ok, lots of fluff and dust under the bed, no I didn't deliberately check, I dropped something and saw it, the shower cubicle needs a good scrub too! And no fridge in the room!"

"The hotel is lovely. The staff can’t do enough and are always busy working, it’s clean and well kept. There was a little welcome pack for my son with snacks, games and toiletries in a really cute little bag. Really enjoyed the stay."

"Great location"