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"The staff was so helpful probably the best bed I’ve slept in"

"Clean room and great service"

"Food was good."

"Room was fine, great view, however dated. The desk set up had very little space to accommodate clothing if you didn't want to live out of your suitcase. The large TV took up 90 percent of the surface space for your items. No outlets in the bathroom for hairdryer or flatiron. The tub/shower is a very high step in/out for the elderly or short, big fall hazard, needs to be just a shower. The plumming needs updated as this is the only toilet in all of England we had to "prime" to flush.by flushing once and the 2nd time it worked. I gave it a 4 star as they were updating the lo by and we saw other floors had been updated hoping the 2nd floor is coming soon. The location is perfect for the towr bridge, Tower of London and the tain station. "

"My room was situated near maintenance door and hoovers, rubbish, towel baskets all left in corridor by my room"

"Hotel was nice and very updated in the rooms. There was large clumps of hair left behind in the bathroom, however, and that was a little off-putting. "

"Great location for art museums and galleries. Loved having the Thames walking path at our doorstep!"

"Yes, breakfast was great. "

"Hotel was nice, staff were ok. Room was clean and tidy. I had an issue and it took a while to fix. Downside no A/C so had to sleep with the window open which was noisy. "