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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and 24-hour front desk

Choose dates to view prices

Located in Springfield's shopping district, Quality Inn Westfield - Springfield offers practical amenities like a breakfast buffet, laundry facilities, and a business center. Guests appreciate the helpful staff, complimentary WiFi, and free newspapers to stay connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Housekeeping
The current price is 2.463.725 ₫
2.751.980 ₫ total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • General Wareham Park - 18 min walk - 1.5 km
  • Gateway Entrance Park - 19 min walk - 1.7 km
  • Women's Temperance Park - 3 min drive - 1.8 km
  • Westfield River - 3 min drive - 1.8 km
  • Whitney Park - 4 min drive - 2.5 km

Getting around

  • Springfield Union Station - 18 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Quality Inn Westfield - Springfield

Hotel in a shopping district
At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities and a business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a TV in reception
  • A 24-hour front desk, free newspapers and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies, fridges and microwaves

Similar properties

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  • Breakfast included
  • Pet-friendly
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7.0 out of 10, Good, 1,006 reviews
The price is 2.220.778 ₫
2.541.680 ₫ total
includes taxes & fees
7 Dec - 8 Dec
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on 30 Nov 2025 start from 2.463.725 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Westfield - Springfield?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is within 1 mile (2 km) of Gateway Entrance Park and General Wareham Park. Westfield River and Elm Street Plaza are also within 2 miles (3 km).

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 232 out of 892 reviews
Rating 8 - Good. 290 out of 892 reviews
Rating 6 - Okay. 199 out of 892 reviews
Rating 4 - Poor. 102 out of 892 reviews
Rating 2 - Terrible. 69 out of 892 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025

8/10 Good

Lyla

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean room, felt safe for two women in our twenties. Safety and cleanliness are our top priorities. The location is ideal for travel into Springfield, no creeps and weird people, safely lit parking lot for returning from evening activities.
Stayed 2 nights in Nov 2025

8/10 Good

Devon

Good service
Stayed 1 night in Nov 2025

8/10 Good

Robert Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated and clean. The staff were friendly, the breakfast had protein healthy options and the parking was easy and safe. *****
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Good and clean, a little outdated but workable.
Stayed 1 night in Nov 2025

2/10 Terrible

Scot

Disliked: Amenities
Incredibly rude and unprofessional front desk staff. While I have stayed here several times, I never will again.
Stayed 2 nights in Nov 2025

6/10 Okay

Stacy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good enough for a 1 night stay. It was fine.
Stayed 1 night in Oct 2025

4/10 Poor

Brian

Disliked: Staff & service, property conditions & facilities
Scary place
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here for the Big E in the past. It's been refurbished since my last visit but still shows its age. The location is right off the Mass Pike which is great for travel but can be noisy for the same reason. We enjoyed the breakfast. It was well stocked and had plenty of selections.
Stayed 2 nights in Sep 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice. Property is good. Rooms are small but clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service desk is great! I forgot some toiletries, and they had what I needed.
Stayed 1 night in Sep 2025

6/10 Okay

Scot

Disliked: Cleanliness, amenities
My toilet bubbled up each time someone upstairs flushed theirs. The place is old and could use some updates, but it's one of the few in Westfield and the people are nice.
Stayed 4 nights in Sep 2025

6/10 Okay

Sandie

Liked: Staff & service
Disliked: Property conditions & facilities
N/A
Stayed 2 nights in Oct 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Staff very friendly.
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price matched the quality of the room. The staff was nice and was nice to have a balcony, however, the room needed a better cleaning and improved tv channels - no espn?!?! The carpet was moist/damn, as was the bathroom floor. Thankful to have brought slippers. The bathroom floor had pieces if hair on it. The towels needs to be replaced as had stains. Didn’t get the best sleep but we survived and got what we paid for - an inexpensive room off the highway and near our destination.
Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Professional, excellent staff
Stayed 2 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Hotel itself was ok, room was clean. Tv did not work, called front desk, they tried to fix and didn’t succeed. Said they would call management but it was already 10PM. Ended up fixing it myself after 20 mins.. will see if I get a credit or something in the morning.
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Property conditions & facilities, room comfort

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Stayed 2 nights in Aug 2025

4/10 Poor

Marcia

Disliked: Cleanliness
It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Adequate
Stayed 7 nights in Apr 2025