Search Apartments in St. Ann's Bay

"Stayed at Bahia Principe Luxury Grand and it honestly didn’t match the “luxury” branding. Check-in was delayed and my room wasn’t ready until about 4:30 PM. From the start there were major issues with my room key—it didn’t work for over an hour on arrival and required multiple trips to security. It was never properly resolved either; the key continued to be unreliable and even failed again on the last night, forcing another long hassle just to get into my room. Service throughout the resort was consistently cold and unhelpful, with staff often coming off as dismissive, which made basic interactions frustrating instead of welcoming. Food was also below average—repetitive, inconsistent, and not reflective of a higher-end resort. The property itself looks nice, but the ongoing key problems, poor service, and weak food quality really bring the entire experience down. Would I visit Jamaica again? Yes. Would I stay here again? No. "

"Had an almost perfect stay at Moon Palace and would 100% return. Pros - 99% of staff were amazing and adored my 1 year old son. They made such a fuss of him and his confidence grew so much while we were here. Food choices excellent, we enjoyed all of the restaurants and never had a problem making reservations. Cafe and snack bars were great. We thought the rooms were great, room service very good and drinks replenished in the mini fridge daily. We booked a deluxe resort view but did have a lovely view of the ocean. Pools and splash pad were great, sea was very calm too. Cons - booked transport via moon palace to/from Montego Bay airport. They had us waiting over an hour at 9pm with our 1 year old until it arrived and then check in was incredibly slow so was after midnight by the time we got to our room. Requested a cot in advance and it wasn’t there when we checked in so was another hour before we received one. You could also hear music every night until the early hours from our room, it was incredibly noisy. We tried to change rooms but it was so poorly handled by reception that we ended up cancelling it and getting a refund. On the plus side we saved our money and did get used to the noise! The only other thing that bothered us was people smoking by the kids pool. It wasn’t too common but I do think the staff should have directed the smokers to the designated smoking area given the number of kids in the area."

"The pool.and beach was excellent and food fresh, tasty and prepared carefully with people health in mind. A variety of meals are deliciously prepared daily at the hotel. Enough to choose from for every meal"

"Nice room"

"This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians. There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others. I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests. Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately. "

"This was an absolutely terrible experience, never in my entire life I have been treated like this after spending my money I highly recommend that this person be barred from using this platform for their shady business I was insulted by security guards telling me they are doing me a favor to sort out this woman’s incompetence we weren’t even given a code to enter the house we had to go back to security. The house was musty the sofa was grimy and smelly , not even a bottle of water was in the kitchen and the coffee was stale and no creamer. There was no hot water in the bathroom not enough towels "

"Clean and family friendly "

"Perfect Location and Excellent Hosts! "Our stay at Avant Family Villa was absolutely great. The location is great — quick drive to Ocho Rios’ top attractions like Dunn’s River Falls, Dolphin Cove, and Mystic Mountain, as well as several beautiful local beaches. ​The villa itself offers everything you need for a comfortable stay, including a private community pool and beach access. Having a supermarket, pharmacy, Bank Cambio/ATM and restaurant right on-site made our trip so much easier. A huge thank you to the hosts—they were awesome and their communication was incredibly fast and helpful. We would definitely stay here again!" Highly recommended for families!""

"Staff was very polite and friendly. Hotel just need a little update but it was very comfortable "