Cottages in St Louis City County

"Staff were nice but property is very run down"

"My first stay was amazing. Steve the front desk host was amazing. Answer all my questions with a smile. I needed that because I was ill family visit. Everytime he would see me, he would greet me with a smile and answer any questions that I would have. So I decided to come back and stay the following week this time for business. The front desk personal was horrible. I have never been treated like this. It took about an hour before i made it to my room. Only 3 people in line. She was very rude to orher guests and myself. She became upset because I spoke to the other guests about the mistakes she had made with them. I wanted to talk to Mtg but she said no mtg was on duty. The next day I had planned to go to MTG but I was afraid that if I saw her again I would have some serious problems to deal with and it wasn't worth it. Replied to Dan by a text guessing the MTG but he never called or text me back about the incident. I'm never staying there again. And i hope the other 3 guest voiced there concerns. Other than that a great place to stay. My stay was on 3 March 26, the time of my check in was between 815pm - 930pm "

"Unique hotel, would stay again "

"Room was gross, not super clean. Staff was helpful, but wouldn’t say again."

"Room was excellent clean no issues"

"Rooms are very small and poorly decorated but clean. (Currently property is under renovation, so decor should be updated soon). Pool and hot tub areas clean but definitely showing their age! (Just look old and water feature on the wall has hard water buildup making it look dirty and again old). The 5:30 kickback was a huge plus - hot dogs, nachos with cheese, pulled pork sandwiches, slaw, baked beans, garden salad and chicken soup. Breakfast was equally well-stocked - cereals, oatmeal, scrambled eggs, sausage and bacon, biscuits and gravies, some pastries, and as a real plus good coffee! Most hotels have weak or bland coffee. This was actually good! Front desk staff was not friendly - or just not there when we went by several times. Maxcine at breakfast was very lovely and pleasant. These were the only hotel staff we saw. The historic aspect of the hotel and the amenities are all lovely, but if you don’t want to use the pool/hot tub, or plan to be in your room for more than just sleep/shower/changing, I would choose a different hotel."

"This was a great value hotel. The rooms were clean the air conditioning worked well, and the room included a free three drink happy hour "

"Good location for the convention centre"

"Staff was on point "