"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"