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"Very nice breakfast, Handy location and helpful staff"

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"

"It was all good. "

"The stay overall was fine, but, we arrived late in the evening, and the windows in the room were open - on a chilly evening, and we couldn't get the heating to work. And the water pressure in the shower was very poor, which was a major disappointment, as the actual shower looked very inviting.."

"We requested a room with few steps due to my husband's mobility challenges and were given a good sized accessible room near to reception which was very clean and comfortable. My husband especially appreciated having an armchair in there to rest in and not just a bed to sit on. Staff were very helpful and it was lovely to see them enjoying rewarding the visiting children doing the Easter egg hunt with their prizes, which I'm sure was a highlight of their stay! Breakfast had a large selection of choices and all was fresh and well stocked. Having the pool and sauna was a real bonus for our short break and we both had a very relaxing time. There was free parking near the accessible entrance enabling quick and smooth entry to the building. Thank you to all the team, we will be back!"

"Clean and tidy room. Bar was a bit loud and busy."

"Good choice if you need to go to Southend. Location is great. Friendly and professional staff. Small but nice bar. Recommended "

"No hot water in the morning, bathroom sink to small for taps ended up soaked on 2 occasions. Security chain taken off door. TV very small however staff were very professional and extremely helpful nothing was to much. I think hotel very tired needs updating and security on doors."

"Lake view is nice and Rooms are a good size , but very dated. Wafer thin pillows and very poor shower pressure. Would be fine if paying £40-50 per night but at £90 was overpriced. "