Khách sạn gần Làng State Street tại Chicago

"Asked for a Zelle “refundable” deposit and denied refund citing violation of house rules however there are documented images from their security footage that we did not violate those rules they claimed we did. They told me I checked in with three other guests and sent security footages, those were my friends helping me move the luggage not guests checking in. The total number of guests never violated any rules. They don’t have heater/AC in the room, asked us to open the window or use the room...

"It was amazing with great area center of China town, had breakfast and ready for the day!!! Safe and sound area, lots of shops around to visit."

"Great"

"Great stay!"

"Nice breakfast spread, comfortable room. "

"Great stay! "

"Good food options including breakfast buffet which was great. Clean and well maintained property. Staff were very professional. My friend forgot her eye glasses in the room before check out and realized after. The staff went up and found it for her. They had fallen between the bed and nightstand. That’s above and beyond IMO."

"Room wasn’t ready until 3 hours after my available check in. It is just a run down small hotel with no updates. Sheets, pillow cases, and floor was filthy. I took 1 trip to the room and knew there was no way I was staying. To the managers credit, he did ok a refund."

"Insite parking huge plus. Decent hotel nothing special."

"Beautiful view and loved having a full-size fridge in the room. They had a different breakfast every morning, which was nice- I want to get a quick start to the day. Shower is very powerful."

"AC unit was either very cold or very hot. Kind staff. Breakfast not included. Small pool in comparison to photos."

"The staff wasn’t welcoming and didn’t offer to help us. We had to go up to see if he was ready to check us in. The shower curtain in room 612 kept sliding down and water was going all over the floor. Not enough towels for one night stay and had to ask multiple times for new towels. "

"Excelente atención y propiedad "

"Great staff"

"The location was excellent and the staff were helpful. Unfortunately, my room was dirty. There was dust everywhere and the pillow cases on my bed were dirty. I was able to find a housekeeper and she immediately came to give me clean sheets and pillow cases. The WiFi wasn't working which was a bit frustrating when phone service was limited inside parts of the building. Despite the minor we enjoyed our stay but unfortunately next trip we will seek other accommodations ."

"Friendly staff"

"A very beautiful property just not the cleanest for the amount they want to charge. I'm thankful in the type of person that cleans every hotel before I stay or I wouldn't have been able to stay there at all. The amount of mold/mildew in the bathroom should definitely be addressed as their cleaning team definitely needs more training on basic cleaning methods. Other than the bathroom the rest of the hotel was clean and the staff definitely made up for the lack. I felt welcomed from getting out of...

"For the price I can’t really complain about anything. Ur was a pleasant stay. Would buy again."

"Quiet. Clean staff was very helpful and respectful. Will stay here again if I ever go back to Chicago"