"The hotel is really great. Very friendly staff and in great condition.
The only problem was the restaurant which did not have enough cooks to meet the demand so it closed"
"No doubt that the property is beautiful. I gave it a low rating for a very unpleasant check-in experience. We booked a family bungalow of three bedrooms with Expedia months ahead of the trip. I even sent a request to confirm our booking. We arrived at 5pm. The front desk staff working alone looked confused with my booking. Turned out that they sold our 3bedrooms bungalow to another group. Lucky for us that the resort wasn’t sold out. They offered two single bungalows for us with no apology, refund or a free drink. "
"The property is on a beautiful land and our two bedrooms private bungalow is spacious and very nice decorated. Lot of bugs but that meant we were next to the nature. The service is very good. Food is only okay but we weren’t there for food. "
"We had the most wonderful stay at Anans home. It was the perfect stay after 4 days on the loop. The rooms were clean, comfortable and had lovely amenities - especially the shampoo and body wash which they make. We had a delicious dinner on the property and enjoyed using the games/cards available. Breakfast was equally delicious. The staff was extremely kind and helpful with arranging a car service for us back to Hanoi. Could not recommend Anans home enough, wish we could stay longer! "