Nhà khách tại Surrey

"The room was clean, today and warm even if a little dated. The staff (Charles) on the second morning was very attentive and friendly. Perfect location for the horse racing event at Sandown and access to the train for a trip to London too. "

"From the moment we arrived, the host made us feel very welcome and went above and beyond to ensure we had everything we needed. Their hospitality and attention to detail really stood out. The property itself is absolutely stunning. It's set in a private, fenced area with a beautiful private garden. Its perfect for relaxation and enjoying some peaceful time. The whole setup offers excellent privacy and a real sense of retreat. The amenities were thoughtfully prepared, making our stay comfortable...

"It wasn’t good at all, second day I went outside to meet a friend and gave the key back so I won’t lost it. When I came back and asked for the keys, she said we thought you have left already. I said I have booking for one more day. She already booked someone in my room their. What a night mare"

"We weren't expected by the reception we received. The hotel was a hovel. It smelt, was grubby, cold and in disrepair. We couldn't stay! There was no reception area, so I texted them to stay we couldn't possibly stay there and deposited the keys into the broken key deposit bix by the front door. I've asked them not to take payment so fingers crossed. Really dreadful."