Khách sạn Sutherland

"Our stay was terrible. The staff were nice. However, the floor was not maintained or vacuumed, the baseboards were torn out, the room was dirty, the walls were marked up, carpets were stained and gross. Additionally, the pool and spa were closed due to renovation. This is the 3rd stay at a Best Western where they advertise a pool and spa, but either there is no spa or the pool and spa are closed. This is false advertisement and I should get my monies back to make other arrangements. However...

"Great hotel: very clean, very friendly staff!"

"Nice clean rooms."

"Loved everything about this hotel! ALL staff members were EXTREMELY professional and kind!"

"Clean, convient, and inexpensive. Great stop on our long trip."

"A/C fabulous clean room and staff very helpful."

"Hot tub didn't work. Breakfast okay. Bed not comfy"

"It was clean enough and staff was friendly"

"It is an old unit, but poorly kept, weeds in the flower beds. Repair materials left out. No cigarette disposal. Inside was better, but my TV wasn't working, and the bath amenities (shampoo and bath wash ) were empty."

"Good clean room!"

"On site restaurant was drastically understaffed and kinda dirty. We walked out."

"The hotel was super clean and remodeled."

"It’s always great when we stay there we had a very clean room And the breakfast it was OK. I wish they would have different selections of breakfast but otherwise it was good. The staff was great. The water was in the pool was warm. It was nice over. It’s always a good place to stay."

"This place needs a little TLC"

"Very old run down looking hotel. The photos are very misleading. The parking lot is tight and had several sketchy looking people standing around in it. Our door wouldn’t open with the key, so went back to office to tell them, they went and wiggled and jiggled it until it unlocked the door. No safety lock on the inside that worked, so that left us feeling uncomfortable. I will say that the sheets and towels were old, and yellowed, but looked and smelled clean. The bed did have a weird bug on it,...

"Great location right off the highway, 3 or 4 gas stations(loves, pilot and 2 others, sorry I can't remember) all very close (that was a perk for me). Clean rooms, beds were fine. We were just there to crash for a night. Fit our needs."

"When we walked in, we were greeted by other guests with face tattoos passing by us. I’ve never been in a hotel as an adult that doesn’t provide shampoo, conditioner & lotion along with soap, they just provided 2 bars of soap. The room had several burned out light bulbs, no fridge or microwave, air conditioner did not cool the room at all no matter what it was set at, there was the constant smell of cigarette and marijuana smoke in the hallway as well. There was no bathroom exhaust fan, there...

"Hot tub not working, construction ongoing blocking most of parking lot. Boarded up windows, bird crap all around entrance, front desk no help at all."

"It was a classic slum motel. The room smelled bad, the bed smelled like it was 20 years old. The repairs done to damage was so amateur that the cracks in the wall were done with spray foam and not even wiped off. Oh and the worst thing was I had no hot water to shower in. 1-star rating for sure."