Khách sạn Sutherland

"The sink was clogged and the iron was missing in the room. It was a pet room that smelled like a dirty pet the whole time. The staff was the greatest!"

"The staff were excellent, friendly and helpful. The room was very clean and the breakfast was a plus."

"Terrible asked for a refund not worth it "

"The staff member that checked me in was outside on the phone when I arrived and as soon as I was checked in. I did not feel much warmth or as welcomed by them. The staff that checked me out was really warm and accommodating! The room was amazing. It was an overnight unplanned trip so I did not have time to use any amenities."

"It seems as though the property was going through a renovation so there was a little mess. However, the staff was very accommodating. My room did have a funny smell, and I bought air freshener at the grocery next door to help with that. But room was clean, bed was comfortable and it was nice to have groceries n restaurants right within reach."

"The hotel was clean and staff friendly."

"The room was clean. TV was extra though. It was comfortable and affordable."

"They double booked my room opened the door and someone else stuff was alre"

"Boyfriend checked onto 1st room the toilet was full of toilet paper and went flush. Room was infested with roaches floor was not clean. So they moved him the last room which was next door. And told him he would use the same hard copy key. Me being a locksmith for 25 years knew that was a MASTER KEY.. the gentleman two rooms down when you come to the second room came down to a room a few minutes later after I've been to the office to complain and they wouldn't do anything. They told me they would...

"I had a reservation and when I arrived I was told that they were under renovation and they had no available rooms and I didn’t even get to ask for verification or proof of that. The front desk person was rude and disrespectful while someone that was staying there was sitting in the lobby with him and talking about how his microwave was not working and drinking alcohol. I have disputed the charge, made a claim, have travel insurance and still have not received a refund. Meanwhile I had to pay for...

"The rooms were well appointed and clean. Nice white bedding. Hair dryer included. Breakfast was good and the cleanliness and upkeep of the kitchen and dining area was exceptional. All the people who worked there were hard working, very friendly and efficient. I keep coming back."

"Our room keys didn’t work initially or the following day after we had returned in the late afternoon. It took over 10 minutes to get a new one. Front desk didn’t seem too concerned . We had a suite with a separate bedroom area with a TV . The TV in the living area did not have a remote and the bedroom remote did not work with that, No maintenance person to remedy it and no remote to be found . The second day the front desk found a remote but it did not work with that TV. No maintenance...

"Good clean room with all necessary amenities in good location at a good price for a traveler. Would stay there again"

"El cuarto huele mucho a cigarrillos pedimos el cambio pero no nos lo quisieron hacer. La bañera le faltaba mas detalles de limpieza, siembargo el cuarto de mi hija si tenia buena limpieza y el baño estaba limpio. Aparte me cancelaron la reservacion por no llegar a tiempo, 😒"

"Spacious room, clean and great staff. Needed a place to stay for the night and this was perfect"

"Disappointed in the roon, tv didn't work well, wasn't connecting to the internet and someone from the front desk had to come and restart it each time."

"From the minute I walked in, it smelled so good in the lobby! The elevator, hallway and room smelled so nice too! Very, very clean room! Very friendly staff! I highly recommend 200%!!"

"Very clean"