Khách sạn Sutherland

"Very new and clean, breakfast was good and staff helpful."

"I could smell cigarette smoke in the room. The pillows were awful. The staff were very friendly."

"We booked it because it was close to the AIT base. My grandson is in and there was a lot to do in that area for us."

"Clean & quiet"

"Big , very nice comfortable suite next to restaurant and the I 95 , great service , very nice staff ."

"The room is clean the staff is amazing"

"Older building but well maintained. We had stayed here previously a few years ago and it seems much nicer now! I am a breakfast person and the breakfast here is EXCELLENT! I will come back and stay here just for the breakfast when I'm in Richmond. This trip was for my son's swim meet, important to have a bathtub, not just a shower, and older facilities usually have tubs (thank goodness). My only trivial complaint is that the air conditioning unit, while it worked just fine for being older, it...

"Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests"

"room floors very dirty wash cloth and towels not clean staff not professional at all no curtains ay windows water runs on floor from shower"

"The staff was nice"

"Beautiful property"

"Great entrance, front desk staff was wow! Breakfast perty good too. Maintenance guy asks how our stay was (never happens at any hotel), I said great. Anything need attention, he says? I said the curtains were jacked up. By the time I get back in from the parking lot, he’s already in the room looking to make the repair! Are you kidding me? Can’t ask for much more. Leadership at this property is top notch with regard to empowering their people."

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"Clean room and lobby area. Friendly staff."

"Pool needs a deep cleaning but over all no other complaints!"

"Very tacky to charge a $5. Fee to park. Include in room price if necessary. There is a good amount of parking spaces available."

"Smoke detectors covered no extra towels"

"Everything !! the manager,(,Hayla )was amazing! No complaints"

"All"

"Staff was rude and degrading to our employees. We will never stay here again. Towels cost $1.50 to get a clean one daily. I don’t mind reusing my own towel but hotel expense pays for that."