10/10 Excellent
Christopher
5 Nov 2025
Liked: Cleanliness, staff & service, amenities
Christopher
Stayed 2 nights in Nov 2025
Novotel Suzhou Tai Lake Santeh Hotel
3.0 star property
Travelers find a peaceful getaway at this nature-surrounded hotel where hot springs provide relaxation and natural beauty restores energy levels
Choose dates to view prices
Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel
The Novotel Suzhou Tai Lake Santeh Hotel offers visitors a quiet retreat near the beautiful Gusong Garden. Guests can relax in any of the 15 hot springs on property, while families appreciate the playground and garden areas. Every room includes WiFi to stay connected.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Breakfast available
Room options
Check availability for these dates
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
- 48 sq m
- Sleeps 3
- 1 King Bed
Deluxe King Room
Highlights
Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
- 48 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Room, 2 Single Beds
Deluxe Room, 2 Single Beds
Highlights
Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
- 40 sq m
- Sleeps 3
- 2 Single Beds
Deluxe Twin Room
Highlights
Garden
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
- 40 sq m
- 1 bedroom
- Sleeps 4
- 2 Single Beds
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
- 55 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- 40 sq m
- Sleeps 3
- 1 King Bed
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- 50 sq m
- Sleeps 3
- 1 King Bed
View all photos for Superior Suite, 1 Queen Bed with Sofa bed
Superior Suite, 1 Queen Bed with Sofa bed
Highlights
Garden
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
- 65 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
View all photos for Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 4
- 1 King Bed
Deluxe Room, 2 Single Beds
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 4
- 2 Single Beds
Superior Room, 2 Single Beds
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 4
- 2 Single Beds
Executive Suite, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 4
- 1 King Bed
Presidential Suite, 1 King Bed
Highlights
Air conditioning
Free cots/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Memory foam bed
Blackout curtains
- Sleeps 4
- 1 King Bed
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About the area
Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighbourhood and is connected to the convention centre. Gusong Garden is another place to visit that comes recommended. Visit our Suzhou travel guide
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
What's nearby
- Qionglongshan Dongwu National Forest Park9 min drive - 11.7 km
- Mudu Ancient City10 min drive - 9.8 km
- Gusong Garden10 min drive - 7.9 km
- Shangfang Mountain12 min drive - 12.7 km
- Suzhou Taihu Yuyangshan Scenic Area15 min drive - 15.9 km
Getting around
- Huadun Station7 min drive
- Suzhou New District Railway Tram Stop34 min drive
- Wuxi (WUX-Shuofang)42 min drive
Restaurants
- Tim Hortons13 min drive
- Executive Lounge13 min drive
- Starbucks9 min drive
- Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop)10 min drive
- äčŸć ćŻșçŽ éąéŠ15 min drive
About this property
Novotel Suzhou Tai Lake Santeh Hotel
Hotel near Gusong Garden
Take advantage of a terrace, a garden and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
- Free self-parking
- Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
- A front desk safe, concierge services and meeting rooms
Room features
All 169 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
- Egyptian cotton sheets, memory foam beds and rollaway/extra beds (surcharge)
- Bathrooms with spring water baths and rainfall showers
- Wardrobes/cupboards, mini fridges and free infant beds
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible van parking available
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
- A restaurant
- Snack bar/deli
Restaurants on site
- Food Square
Things to do
- 15 hot springs
- 24-hour gym
- Playground
Family friendly
- In-room cot
- Mini-fridge
- Playground
- Rollaway/extra bed (surcharge)
- Snack bar/deli
Conveniences
- 24-hour front desk
- Guidebooks
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
Business services
- 5,920 square feet of conference space
- Business centre
- Meeting rooms
Outdoors
- Garden
- On the waterfront
- Picnic area
- Terrace
Spa
- 15 hot springs
- Hot springs open from 2:30 PM - 10:00 PM
- Hot springs water temperature - 40 ÂșC
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Lift
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair-width doorways
- Wheelchairs on site
More
- No plastic coffee stirrers
- No plastic drinking straws
- Reusable cups
Room amenities
Bedroom
- Blackout drapes
- Egyptian cotton sheets
- Free cot
- Memory foam mattress
- Pillow menu
- Rollaway/extra bed (surcharge)
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower/bathtub combination
- Slippers
- Soap
- Spring water bathtub
- Toilet paper
- Towels provided
Entertainment
- Smart TV
Food and drink
- Free bottled water
- Free minibar (limited items)
- Limited room service
- Mini-fridge
More
- Air conditioning
- Desk
- Free local calls
- Iron/ironing board
- Laptop workspace
- Phone
- Safe
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately CNY 128 per person
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: CNY 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Hot springs access available from 2:30 PM to 10:00 PM
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou
Frequently asked questions
Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Suzhou Tai Lake Santeh Hotel?
Self-parking is free at this property.
What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?
Checkout is at noon. Late check-out is available for a fee.
Where is Novotel Suzhou Tai Lake Santeh Hotel located?
Located in Wuzhong, this hotel is 4.8 mi (7.8 km) from Gusong Garden.
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Reviews
Novotel Suzhou Tai Lake Santeh Hotel Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Seung Wook
10 Apr 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seung Wook
Stayed 3 nights in Apr 2021