Khách sạn gần Hồ Thiên Nga tại Swan Lake

"Mary was an excellent hostess House is beautiful"

"While generally clean enough, the property does not let visitors know in advance that: a) their room will not have a TV; b) the rooms do not have cell service; c) the room has no desk; and, d) most of the rooms require a walk up a hill so steep that it required two "back-and-forth" paths. In addition, computer problems screwed up check-in such that after walking up the big hill, my key didn't work because it was for the wrong room. All of this doesn't make the property completely un-stayable,...

"The room was spacious and clean. The staff was very nice and check in / check out were both quick and easy. The only thing preventing a 5 star review was the wifi. The signal in my room was very weak. I had to leave the room and go into the hallway for my phone/laptop to even detect the guest network and it kept on disconnecting and reconnecting once I was back in the room which was really frustrating. I called guest services but other than tell me that others were complaining about the same...

"The lock on the door to the balcony was broken and the balcony was dirty and hadn't been swept. The bathroom was tiny with the sink out in the room. The breakfast was mediocre with a sign saying there was sausage but instead was bacon. The cleaning person did not speak English and kept sending us in a wrong direction when we were trying to find our room The only good thing I can say is the trainer at the front desk was very friendly and helpful."

"This property was absolutely disgusting. The best part is the photo of the lobby. The smell in the hallways are overwhelming. The room was filthy. The bathroom so full of mold the smell was horrible. We made it an hour and a half before my eyes were swollen, my throat was sore, and a headache had kicked in. We had to leave. They absolutely did nothing. They wouldn’t even cooperate with Expedia. All around it was an absolutely horrible experience and service."

"Stay was amazing"

"The owner, Marie, was the perfect host. She made every effort to see that we were completely satisfied with our stay. Her breakfast offerings were delicious and the presentation of the food was exceptional. We will return."

"We had a 2 bedroom suite. The room was clean, appears with new carpeting, appliances all working. Pools were nice, The lobby was beautiful. We enjoyed our stay and from our perspective we didn’t see any of problems other people were talking about."

"No avía ni agua caliente ese hotel es terriblemente"