2/10 Terrible
Christian
21 Jun 2024
Shower wasn't working and when the front desk was alerted they offered to allow for showering in another room and extend checkout time by an hour and a half. Unfortunately, the extra time was of no use as I had an appointment that I needed to get to and in the rush to vacate the room and grab a quick shower, I left the phone charger. After realizing it about two hours later, I notified the hotel who offered only to hold it until I returned, an option unavailable to me, and when I asked it be mailed to me, I was told no. When I asked to speak to a supervisor, I was told they weren't there. I asked for a call back and never received one.
Christian
Stayed 1 night in Jun 2024