Search Hotels Near Taal Heritage Village, Taal

"The view from our room is spectacular! I love it! "

"The view and breakfast was great but the rooms and "

"Staff were helpful and courteous. Room was awful. We booked premium room, but the room was terrible. It did not look similar to the picture that was advertised. The 3rd floor carpeting in the corridor was stained with pet urine and smelled awful. The elevator was tight and looked like it needed maintaining. We found pet excrement in carpeting. The room smelled smoke in a non smoking room and smells pet urine. The curtains were black in color where the original color was suppose to be white and appeared moldy. The bathroom floor tiles were moldy. Bedsheets appeared clean. No telephone in the room but you are asked to communicate by WhatsApp or Viber. I communicated through WhatsApp about a change in room but no reply even after checkout. We had to finally go to reception the next day prior to checkout to ask for another room. After much discussions, we were given a new room in the 4th floor. The new room was updated and cleaner. No clothes iron nor hair dryer in the room. Buy when requested, staff were able to accommodate right away. Check in seemed to take a long time. Checkout was ok. Seems there is only 1 staff in the reception area and security had to find someone to help during checkout. Perhaps staffing should be managed better by management. Security in the front entrance was excellent. Staff were courteous and professional. Management need to maintain the rooms better. Would not come back. "

"Incredible display of accommodations. Very attentive to our needs. Went above and beyond our expectations. Will be back again as my Wite and I only had a 1 night stay that was memorable. "

"Great room staff are friendly"

"Clean room & staff"

"Food was so much better than the last time i was in the property"

"Needs maintenance! "

"Theres no wifi. At all. Like it doesnt exist. Every single thing in the room is broke. The doors, chairs, table, shower, air. Everything. Its all broken. Host is rude. Communication is terrible. Room is terrible and dirty. Dont stay here. "