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"Stylish, conveniently located. Well appointed rooms. Helpful friendly staff. Wonderful views of the Kamo River. Delightful public bath. Would absolutely stay here again. "

"This hotel is an old-school 5-star hotel with doormen, concierge service, etc. I say "old-school" because it shows in the decor: quite conservative, a bit dated especially when compared to a more modern 5-star hotel. But the staff across the board are wonderful, incredible polite, and happy to be of service in every way. Very typical of professional Japanese service. One obvious weakness: The "business" center is one simple computer. But the rooms are equipped with healthy wi-fi so I didn't need the services of a business center. It is wonderfully located in Kyoto with tons of restaurants and shopping near by."

"I’ve stayed here before and that’s why I returned, definelty a must stay in Kyoto. The views and breakfast are excellent! "

"The hotel was beautiful- good size room, great service, comfortable beds and the added bonus of shuttle bus was also great!"

"Excellent Hotel, superb staff and great location close to subway lines, hotels and convenience stores right there at walking distance."

"Very clean room including the bathroom and shower considering it is shared. The staff was very nice and accommodating towards us even as foreigners. Staying at a ryokan is a bit of a culture shock but after the first night it you warm up to it and get a great experience. Food was also delicious."