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"There is a picture of a pool but no pool is there . Jus"

"Very friendly"

"By far the worst hotel experience in my 31 years of life. Biggest waste of $200- HUGE RIP OFF. Less than a week before our stay we were notified that the pool, both bars, and restaurant would be closed for renovations. Unfortunately they only took $25 off the price for us, making the stay now $198. Expedia didn’t give me the option to cancel the stay. We got to the room and it stunk and there were huge stains on the couch. One that looked like urine and the other looked like blood. There was also tons of hair and dirt all in the carpet. We went down to complain but didn’t even need to say much. the front desk guy seemed used to just moving people to other rooms based on how quickly he upgraded us to a suite with very little convincing. We were upgraded to suite but it was just as filthy. Bugs crawling in tub, large yellow stain on sheets, suspicious brown stain on box spring. Weird smell. When attempting to sleep, the fitted sheet kept coming off of the mattress which was horrifying with how filthy everything was. But despite the filth, sleep was impossible due to noisy church bells chiming all night and the sounds of what I think were cars thumping over the nearby bridge. It was a $200 stay that had the cleanliness of a pay-by-the-hour motel. "

"Flooring was separating. The smell in the rooms was almost hard to breath. Im assuming from Air Conditioner. One of my pillows smelled like it was put in a sewer. Front desk was very nice and beds were comfortable. Pillows not so much. Close to Busch Gardens, which is why we stayed."

"Such friendly service checking in! Even asked if I preferred the first or second floor. Walking into our room, it was super clean and even smelled clean. Very spacious too. Comfy bed! The only downside was with all the guests, the floor made our kids feet black and we kept wiping them down. But it’s to be expected when you’re in a hotel room in a busy city! They can’t carpet clean every time. Breakfast had eggs, sausage, fruits, juices and you could make pancakes and a few other things. You’re just not allowed to take anything outside of the breakfast room. Friendly attendant overseeing the room too. The pool was refreshing and clean and warm. And it was nice to be able to pull up to our door and walk right in. Great stay. "

"Great location for the Riverwalk and very friendly staff. "

"We were there two hours before check in. The first room they gave us on the second floor was uninhabitable. The rug had holes, the shower was stained, there was still food left out. I went to the desk and they gave us a new room on the top floor, it was okay. Still extremely run down.. will include pictures of the degraded chipped shower and furniture. There was VERY noisy construction going on the entire time we were there. We were still charged for early check in despite having our room being reassigned? Explain that. The paper we signed when we booked and checked in said cleaning every 3 days. We were staying 6 days. The front desk woman said the new policy was you needed to stay 7 days. Kind of insane they refuse to clean your room with housekeeping. My son got sick one night and I asked for a new comforter. She said she didn't have one because housekeeping left for the day? Then I asked if we could at least have a broom to sweep. They didn't send housekeepers but sent a very used broom and told me to sweep the room myself The only saving grace was Nikki at the restaurant. Make sure you don't open your doors if you are there on trash day, the smell from our balcony was horrible and there were trails of trash everywhere. Also don't expect a full gym. They have a few metal machines outside, not a gym... not sure why it is advertised as such. Very disappointed with how much we spent and what we received in return as far as the condition of the room and facilities. "

"Hotel was clean and staff was very friendly. Good view of the bay."

"Shuttle goes within a 3 mile radius and needs to be scheduled for drop off and pickup"