"Room was ok but heat wasn't working. Bathroom needed work. Dead fly next to dirty towel leftover from previous guest as well as nickel on floor so I know floor wasn't mopped. Breakfast was pretty much a joke. Cereal and bagels. No too much nearby except a couple of fast food places and gas stations. Some loud locals live in hotel. The employees are underpaid and expected to do everything from check-in to cleaning. The manager, Mr. Singh should be ashamed. Overall, price was ok for what you get but I wouldn’t stay again."
"Room smelled like mold and mildew. Air conditioner did not work well. Shower temp kept changing from really hot to really cold every couple of minutes. Room not very clean. Breakfast was just a yogurt,apple,fruit bar, and an 8 oz water. Staff was friendly though.wifi had a weak signal. I don't plan on coming back. Huge disappointment. Not recommending this place to others."
Holiday Inn Express Hotel & Suites New Philadelphia by IHG
10/10 Excellent
"We stayed here for a family trip to Amish country. It’s an easy drive to sugarcreek Berlin etc. and also offers many places around like Walmart and Chick-fil-A. The hotel and staff were great. The room was clean and comfortable and the breakfast options were your standard hotel breakfast items and were great. "