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"Lots of staff standing around but very few sermed to know what to do or what to say. Very few understood english. Breakfast was below average for typical hotels in Nepal & India. I called front desk to ask about getting a heater for the room and was told "we dont have heaters". Called again an hour later and was told same thing, but that the AC in room can provide heat as well. Staff was sent to provide heat as requested. The view from my room was excellent, even tho i was only on floor 1."