Khách sạn gần Thác tại Westmall tại Port of Spain

"The room was very clean. The staff was helpful and courteous. "

"Hands down the worst hotel experience. They 'lost' one of the bookings for our party, so everyone had to pile into my room--including a child-- in the wee hours of the morning while I contacted Expedia, who mercifully was able to get them to actually recognize and respect our booking, which I had verified by phone and email before arrival. It smells like a scam around Carnival, though we were not there for carnival. Buyer beware as you may show up and they may have no record of your booking...

" Im the guy that would always see the glass half full and to never complain..This i can't let go without adressing. The master bedroom a/c is not working!!! My wife and i slept on the sofa the 6 nights we were there.called for maintenance.no one came...the last 3 days, the water was turned off.No running water!!!. "

"The room was very clean and staff very helpful. I loved the security of the premises which made me feel very safe in a foreign country."

"There is a pharmacy thats near, also restaurants. Its very convenient. Tony is very friendly and helpful always there when you call him. Please dont go looking for the Hilton its a comfy stay with the amenities that you need. "

"Everything was great! "

"The room was clean and well prepared for us. "

"Clean and Nice Room, very helpful staff, little noise in the evening due to the proximity of the hotel to the main road. "

"Not good "

"Friendly and welcoming staff, great food"

"Terrible. Worst experience ever "

"The pool was closed. I booked the stay for the pool and the views from the infinity pool. The staff was nice, but I was not happy overall. I booked a 2-night stay with Expedia. I canceled the first night. I never got a refund."

"We stayed at this hotel for two (2) nights had a battery of issues from very poor customer service from restaurant staff member, "Melissa" who was very rude and impolite. On our second night we had change rooms due to another booking. We were offered a room with a smelly odor and another with an electricial issue. The reception clerk made her best efforts to find us a functional room. Eventually a third room was located but it too, had a leak in the bathroom under the face sink with an odor....

"Great for carnival, but it is a bit of a walk from Everything and taxis are hard to get so you should try to get your own taxi driver. But even still is hard to navigate through the roads so your best bet is to walk. I would definitely stay here again, but I would look into closer hotels, but I enjoyed my stay. The staff is very nice."

"This property is AMAZING! It is spotless, conveniently located and the owner has used her own travel experiences to anticipate what a traveler may need while staying at her property. The home is beautifully decorated, extremely well maintained. The neighbors are all friendly and helpful & the owner is extremely responsive to any questions you may have. We HIGHLY recommend this property. We are definitely planning to be repeat customers. Top level accommodations and host accountability at a...