Khách sạn gần The Highlands of Elgin tại Elgin

"Key cards weren't working, had to be escorted to our room by security. Had to keep someone in the room during trips outside or around the property, otherwise we'd have to wait for security to bring us to our room again. No free continental breakfast, not sure why I'd pay $14.95 for a mediocre hotel breakfast. Soundproofing between rooms was lacking as we could hear what sounded like normal conversations at normal talking volume from the room next door. It only stopped being noticable when the...

"This inn was amazing! Super friendly staff, always being cleaned, breakfast and coffee constantly restocked and cleaned up. When I come back to Illinois this will be the place that we stay for sure."

"The hotel was great, the bed wasn’t super comfortable but everything else was great."

"This was such a beautiful place and room. I loved everything about my stay! I will deliver booking in the future"

"The lobby was beautiful! Open and modern with a cozy feel. Plenty of space to sit and enjoy a cup of coffee, with tall windows and plenty of light. Even though the time I spent here was a busy time at the hotel, it didn’t feel busy. People had plenty of space to move about, sit at the mid sized bar/restaurant and order a meal or enjoy the pool. The rooms were quiet and spacious, very clean and up-to-date with helpful, friendly staff."

"If you’re looking for a safe and clean place to sleep, this is fine. However set your expectations lower than what you typically expect from a Courtyard. The front desk staff took 15 minutes to get us checked in with our Expedia reservation. The lobby restroom faucet is broken but the staff said just to nudge it. Rooms were about 80% renovated. Bathroom ceiling fan sounds like an airplane motor. $12 for parking didn’t make sense for the location given it’s surrounded by retail. We would not stay...

"Room was not clean. There was food on the floor when we arrived. There was water on the floor from under the dishwasher. Not sure if it was leaking as we did not use it."

"Our room was well appointed. Breakfast was better than usual Would prefer cold drinks for sale to be in bottles instead of cans."

"Ok"

"Everything is terrible"

"Clean rooms and nice staff"

"We stayed here for two nights after being stranded in Chicago flight cancellation. The property was clean like new and offered free breakfast. Indoor pool was plus. Staff friendly and the rooms were large."

"Stains all over bedding and towels."

"P"

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"The room was very very dirty. The shower curtain was torn. Only 1 towel in room. Traveled back home that day and went straight to the doctor. Rashes all over my body. Doctors claims they are bed bug bites."

"The hotel was so disgusting and had dogs barking in most of the rooms as we walked to check out the room. The smell was horrific...like I was in a dog pound. We returned to the lobby and said we would NOT be staying because of the conditions. The desk clerk said that we would still be charged for both nights of the reservation even though we did NOT choose to stay. DON'T STAY HERE! It's pretty gross and they charged us even though we only walked into the room and left. Very disappointed with the...