Search Hotels Near The Jewel at the Grand Hotel, Mackinac Island

"There was hair left in the tub, and the tub did not fill past about two inches. Staff was great, food was good, hot tub was great. Only complaints were about the tub."

"The Winchester Whiskey Bar was great especially since the weather was nasty the day we arrived. The hotel check in attendant was unapologetic in telling us check in time was changed to 4pm even though our reservation said 3pm and we were eager to get settled and dry after a rough trip over the water in 35 mph wind with rain. There was also only two cups of caffeinated coffee in the room when we were three adults and no coffee downstairs, which was very disappointing considering the cost of the room. We had to ask for more, or go get our own in town, where very little was open yet. The room was great and our view from the balcony was awesome so overall we would stay again, just be more prepared for morning coffee."

"Friendly staff, very clean"

"Great trip"

"It was well take. Care of. Off season so not much activity"

"We could not get the water on in the shower. When we called front desk, staff member was very rude. She insisted it worked but had to be pulled and twisted. Both my husband and I tried to the point of fear of breakage. She did offer to come and prove it but neither of us were dressed. Upon checkout, housekeeping came to room and was able to pull with both hands and get water on. She was very pleasant and apologetic. Very disappointing!"

"We were very pleased with the young lady who checked us in at registration she was amazing as well. The breakfast was wonderful and Ray did an excellent job making sure that the buffet was well stocked and area was clean. Our room was also very clean and comfortable. At the end of our stay Beverly did an amazing job while checking us out, making sure that our stay was everything we expected and more and that we enjoyed our stay. We look forward to staying at the Breakers very soon again."

"Property a bit aged, but clean. Staff was great. Nice and helpful. "

"We stayed in mid October 2025 and would definitely go back. "