Khách sạn gần Trung tâm Thương mại The Shops of La Cantera tại San Antonio

"Bottomline is, if my wife loved it, it has to be great. Everything was just as we wanted it. A job well done for us. Thank you."

"Ok"

"It was a great place to stay for my family and I."

"Clean"

"This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a "trashy carnival money grab" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included: Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water...

"The room was really nice and clean. Breakfast was refreshing and delicious. However, the gym is a disappointment, the AC wasn't working and the equipment was broken. No signage to warn guests about not using it. Other than that we had a great time."

"It’s nice and staff are friendly and well trained but you will have to deal with faulty issues. The door scanners are falling off and while it was raining, water leaked into the room from the ceiling and around the AC. There was no manager on site so we had to stay in the room with wet furniture."

"good location. clean and a few good places to walk and have dinner."

"We were there as a big group. The stay was great. Hotel and rooms were clean and well kept. The staff were amazing! Especially the front desk staff! Always helpful and interactive. Very friendly. Special shot out to Iris! She was amazing from day one till we left. Thank you! Also if you have the bonvoy membership you get access to Lifetime next door, great pools there."

"Got the place for someone else and they did not complain"

"We stayed for 3 nights, while we were out no one came to supply us with new towels, toilet paper, tissue was empty or to take out our trash and leave use new bags for trash cans. I let the young lady know and she would inform them to come by. Did not happen so I had to get one myself the day before we were to check out. Amenities- We should have had a microwave and coffee maker but we didn’t. Again, lady at front desk said,” she would relay message. Nothing happened. Had I known they is another...

"As soon as I got there I was not treated by valet, then got charged twice for a room I had already paid for, room service in the morning was also banging on doors around 8 am cleaning rooms and I couldn’t even get proper rest, honestly disappointed"

"Parking is inconvenient, have to pay diferent from hotel bill, Parking expires before your check out. Should be the same time. I will not be going back there again."

"The clerk was a little weird about things to do in the area but past that it was great"

"Room No clean, the personal was very nice with everything."

"Building needs maintenance, breakfast could be better."

"The staff was not helpful whatsoever. “Julie” at the front desk wanted me to pay 50 deposit, after I already booked through you. There was NO microwave or refrigerator in the room; when it clearly stated that it would come with these. She said” oh I don’t know why that is on the website.. I traveled 5 hours for Surgery, and these people (from another Country) were so rude. No WiFi even though they stated they offered it. “Julie “told me to go down to the office, connect to WiFi, then go back...

"The light above the shower was out. The bathroom sink drain was draining very slowly. Everything else was great!"