Search Hotels Near The Water Works Indoor Water Park, Chicago

"Very nice and helpful employee "

"Pool area was very nice. The hot tub was hot and the pool wasn't freezing. The pool room itself was warm. Perfect for these winter days. Very good area close to restaurants and only a few minutes from the mall. Good breakfast options. Would definitely stay here again."

"What a joke. Checked in and the smoke detector was beeping. Asked front desk to check. Had to ask again 4 hours later. Room was full of cobwebs. Asked the front desk to have the maid focus on removing the cobwebs when they cleaned. Cobwebs were still there when we got back to our room. The second day our room was not cleaned. Had to ask the front desk multiple times for fresh towels. "

"The breakfast was decent, rooms were clean, property was clean. "

"Clean room"

"They try but they miss the mark. Lets be honest it's cheap for a reason. You get what you pay for. Sure you get a large bed, but barely any room to move around. First time i stayed was tolerable and i appreciated the upgrade they have made over the years. My second time however was not. The TV was super old and not the greatest of getting any type of channels. The have new sinks and facets but there isn’t a lot of space to wash your hands without having water splash all over. Supply line's for the sink backwards, hot is cold, cold is hot. No bolts securing the toilet to the floor. Lastly I never once saw anyone real work there. They have a machine and while it really cool, the lack of professionalism and care was missed on my second trip. "

"The room was very dated and smelled smokey. Breakfast was a cart with coffee, hot water and some muffins. "

"This hotel was absolutely disgusting. I should be reimbursed some of my money spent on this hotel. I have pictures and videos of it to prove. The curtains were sliced in strands ripped apart, nothing was clean. Literally filthy. Disgusting. Says it is a 100% smoke free and pet free building. Everyone smokes cigarettes and pot. The rooms smell of smoke terribly. As someone staying for medical reasons at the hospital in the city, I could not breathe. I requested a new room and the guy at the desk was rude and did not apologize he immediately said "WELL YOURE NOT GONNA GET A REFUND!" there was dog feces in the hallways and stairwells. People coming and going at all hours that do not even belong there. The lobby full of partying smoking pot. The linens were dirty, the dishes dirty. I had to buy cleaning supplies and clean the room before we could even move our stuff in. I ended up going to doctor, my back was so bad from the terribly used and worn out mattress on the bed and sleeper sofa. It was all falling apart. Even the wall art had water damage stains across it. Housekeeping did not show up once in 3 weeks. I continued to buy my own cleaning supplies and linens. The toaster was full of old food. The cook top disgusting. The table carved into graffiti. The windows were so filthy you could not see outside. The TVs are extremely old and outdated, also small. The internet was out most of the time. The key cards have to be activated EVERYDAY. Always locked out. DISGUSTING!"

"Very clean"