Khách sạn gần Công viên nước Trong nhà The Water Works tại Chicago

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have...

"Clean and spacious room. Easy parking. Very nice staff."

"Night shift front desk staff extremely inviting and accommodating. They made me feel safe and welcomed. "

"I thought the room I picked had a kitchen which would have included a stove top but it did not. It also didn't have any basic things a kitchenette would have, utensils, plates, bowled, etc. Other that that it was a nice stay."

"Staff is friendly. Lobby is nice. But the room was worn and dim. AC was loud. Good location next to Woodfield Mall."

"Check in staff was very rude. No professionalism, no greeting to the customer When there was an issue with house keeping, again, very rude. "

"Checking was a breeze and super convenient. Staff was polite and helpful. Property and rooms were clean. I liked the room. Very very clean."

"Staff was helpful and attentive. Layout was convenient for load in/out and amenities. Breakfast options were better than other lodgings on our trip in the same price range. Would definitely stay here again."

"Clean room with no hassle processes."

"Bed bugs ants. I want my money back"

"Beds are like rocks. Asked for help nothing from staff or manager. Ran outa hot water. Kids playing soccer in halls extra charge for service animal without telling you."

"Hey all, Be very careful when booking this hotel. They do not offer refunds under any circumstances. I accidentally booked this hotel and immediately requested a refund, but they refused. Even Expedia tried to help me get reimbursed and still couldn’t. I ended up booking another hotel on the same day through Expedia. They even asked me to write a review even though I never checked in. It’s surprising to see a hotel in the U.S. with such a strict no‑refund policy. Thanks,"

"There was bugs all over my room. I went to talk to the front staff and was just told to call back the next day to see what we can do about the issue. I left they didn’t offer another room or a refund. I called back and spoke with the GA and she said she would call me back to let me know what we can do about the issue. never heard anything back. "

"Good location"

"Room was what I expected and bed was very comfortable. Room is dated but that is to be expected for the type of the hotel. I do recommend going across the street to The Assembly for the best burger and Mai Tai!"

"Breakfast was great!"

"Friendly staff Clean room Nice breakfast"

"Hotel staff was friendly enough. You could hear everything through the hotel room door. I was awakened by the cleaning staff talking loudly in hallway. Could hear children running in hallway late at night. Hotel maintenance was subpar and not the cleanest. I would not recommend this hotel."

"Over all this was an excellent property. However, we were in room 211. Directly outside our window was a noisy fan that turned on and off constantly. All night. Very irritating. If we had not been so busy while we were there, we would have requested another room."