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"Very close to the airport and plenty of parking. Room was tidied up daily. We were given the room on the ground floor and there were days especially in the morning when there were lots of noises like banging doors and trolleys passing by. Breakfast is fine. Maybe time to get a new bread toaster too as you need to hold the lever to toast it as it is broken😬. Otherwise we had a comfortable stay and staff were very nice, helpfl and accomodating."

"Great service "

"Clean rooms and great breakfast"

"Great hotel. Facilities are impeccably clean. Great service. Good restaurant, bar, swimming pool, and gym - on premises. Right next to terminal 1."

"Great location with short 5 minute shuttle to airport for a small fee. Buffet breakfast excellent as were the dining options. Staff super friendly and nothing was too much to ask for. Can highly recommend"

"wifi totally sucked shuttle great breakfast great"

"No air-conditioner was on and shower door was removed during shower water was coming out to the floor"

"Exceptional property, helpful owner, room perfect and very clean. Breakfast was amazing. Highly recommended and would certainly stay again if using Malpensa airport which is about 10 mins away by car. Thank you for a great stay"

"I had a very frustrating experience staying here. While the property itself is beautiful and conveniently located near the airport, the service across multiple touchpoints felt dismissive and, at times, outright rude. At the end of my stay, I was called just two minutes before my shuttle departure and it left without me, which was extremely stressful and poorly handled. There were also unexpected additional fees buried in the fine print that were never clearly explained at check-in. When I raised this, the concierge was passive-aggressive and insisted this lack of transparency was “industry standard,” which felt dismissive and unprofessional. Dining was similarly disappointing—the restaurant staff made it seem like they were doing me a favour by taking my order, and overall I felt unwelcome. The pool is nice, but the Wi-Fi was poor, and the service issues ultimately outweighed the positives. I would not stay here again."