See all properties

Tokyu Stay Ginza

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ginza Six

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tokyu Stay Ginza

Exterior
Daily buffet breakfast (JPY 1500 per person)
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is 5.753.821 ₫
6.422.870 ₫ total
includes taxes & fees
10 Oct - 11 Oct
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Hairdryer
Private bathroom
Deep-soaking bath
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Hotel Gracery Ginza
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1003)
Hotel Gracery Ginza

About the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061

What's nearby

  • Kabuki-za Theatre - 2 min walk
  • Ginza Six - 4 min walk
  • Tokyo International Forum - 13 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Tokyo Tower - 3 min drive

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Tokyo (HND-Haneda) - 24 min drive

Restaurants

  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪観音山フルーツパーラー 銀座店 - ‬1 min walk
  • ‪俺の焼肉銀座4丁目店 - ‬2 min walk
  • ‪一風堂 - ‬1 min walk

About this property

Tokyu Stay Ginza

Hotel near Tokyo Imperial Palace
Near Ginza Six and Tokyo International Forum, Tokyu Stay Ginza provides a coffee shop/cafe, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Luggage storage, concierge services and a lift
  • A vending machine and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 191 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 42-inch LCD TVs with cable channels
  • Fridges, microwaves and children's slippers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Ginza pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tokyu Stay Ginza?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Ginza on 10 Oct 2024 start from 5.753.821 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tokyu Stay Ginza?

This property doesn't offer parking.

What time is check-in at Tokyu Stay Ginza?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Tokyu Stay Ginza?

Checkout is at 11 AM.

Where is Tokyu Stay Ginza located?

Located in Ginza, this hotel is within a 5-minute walk of Kabuki-za Theatre and Ginza Six. Tokyo Imperial Palace and Tokyo International Forum are also within 1 mile (2 km). Higashi-ginza Station and Ginza Station are within a 5-minute walk.

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a washing machine in the room. Location was fantastic. Services within the hotel were good. Although the breakfast was underwhelming. The room was too small for 2 people. There was nowhere to put 2 suitcases. We made do and as we were out all day. We also had an internal room with a view of the fire escape. Would have preferred a better view and would ask should I return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Facilities were good. Good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Xanny

Stayed 6 nights in Aug 2024

4/10 Poor

Jane

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is right besides the train station and it is very convenient to both airports however the room is not clean at all
Stayed 1 night in Sep 2024

2/10 Terrible

Yuen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel's convenient location near the Ginza shopping area and the helpful on-site washer and dryer were definite pluses, the cleanliness of the room left much to be desired. The carpet and walls were marred by numerous stains, and the daily cleaning service seemed limited to rubbish removal and towel replacement. Guests seeking a more thorough cleaning experience may want to consider other options. During our six-night stay, the bed sheets were only changed upon request and an additional fee.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay while in tokyo
Stayed 2 nights in Sep 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy with washing machine
Stayed 3 nights in Aug 2024

10/10 Excellent

Jue

Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Yen

Stayed 2 nights in Aug 2024

6/10 Okay

Mable

Travelled with partner
Liked: Cleanliness
Room is really small - that’s given for most hotels in Tokyo. Staff were not friendly. Only good thing is the location, close to subway and shopping
Stayed 5 nights in Aug 2024

8/10 Good

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Maria Rosita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very close to train stations& walkability to restaurants and shops was really great. The hotel was clean and the staff was friendly. The breakfast buffet that they offer is okay but needs more variety, have stayed at other hotels that provided a much better spread of dishes. We will definitely stay here again, the location is great and safe.
Stayed 6 nights in Jul 2024

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

10/10 Excellent

James Oliver, Anaheim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. You can walk from everywhere from here train stations, bus stations, mall, dining, shopping.
Stayed 5 nights in Aug 2024

8/10 Good

Phong, Cedar Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room a bit small, nice to have washer/ dryer in the room. Short distance walking to Ginza upscale mall and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and staff!
Stayed 9 nights in Jul 2024

8/10 Good

Flora Yu San

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location! Close to subway
Stayed 5 nights in Jul 2024

4/10 Poor

Valentina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
**Hotel Review: Unfriendly Staff and Inadequate Amenities in a Central Location** Upon arrival at the hotel, our initial interaction with the reception staff was marked by a noticeable lack of cordiality, setting an unfavorable tone for the remainder of our stay. The dismissive attitude encountered when we requested basic amenities such as water—a fundamental necessity in such hot weather —was particularly disconcerting. The staff's suggestion to buy water from a nearby convenience store was indicative of their unwillingness to provide even minimal guest services, highlighting a significant lapse in hospitality standards. Despite the hotel's advantageous central location, the overall guest experience was affected by the pervasive lack of care of the staff. Throughout our stay, we were met with unhelpfulness, culminating in an uncomfortable atmosphere where even simple inquiries seemed burdensome to the employees. Furthermore, we were informed that daily housekeeping services were contingent upon an additional fee which we had to pay to keep a clean room. An isolated instance of good service occurred at the end of our stay when one staff member provided assistance with packing our suitcase using rope and tape and stopping a taxi. This, however, was a rare moment of helpfulness that did little to offset the overwhelmingly negative interactions that characterized our visit. In summary, if you like the location, choose another hotel.
Stayed 4 nights in Jul 2024

8/10 Good

C-

Liked: Staff & service, amenities, property conditions & facilities
There were multiple shops and restaurants close around the hotels which made it easy to access. But close to multiple stations.
Stayed 5 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Kimihiro

Disliked: Cleanliness, property conditions & facilities
The carpet in the room was so much stained. So uncomfortable.
Stayed 2 nights in Jul 2024

4/10 Poor

Ai

Travelled with family and small children
Disliked: Cleanliness, amenities
最初に用意された部屋のトイレが誰かが大で使用したような匂いがしました。信じられないです。フロントに電話すると別の部屋を用意して下さりましたがその部屋のトイレも最初の部屋よりはマシレベルの匂い。係の方にこういうクレームはないですか？と伺いましたが、いやぁ…ないですねとの事ですがちょっとありえないと思います。 3回目に用意された部屋のバスルームは匂いはかなりマシになりましたが、シャワーカーテンが生乾きの匂いがしました。お部屋の床も汚いのでずっと使い捨てのスリッパを履いてました。もう使いません。
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

The large room had no washer! We had to do laundry which took 4.6 hrs
Stayed 2 nights in Jun 2024

10/10 Excellent

Sussan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great place to stay, very close to the train station, restaurants and shopping area. The rooms are small but very well equipped.
Stayed 2 nights in Jun 2024