"Had a wonderful 5 night stay at this hotel. Excellent customer service from all the staff. The front desk staff were always happy to help. Welcome drinks and chocolate were a nice touch upon arrival.
There were plenty of food choices to cater for all and quality was very good. Dinner theme was different each night.
The room was clean and bright. Air conditioning worked well. Only gripe was the sofa bed was on the soft side to sleep on and the walls are thin, could hear noise from neighbouring rooms.
WiFi connection was straightforward and signal is strong enough around the hotel. The app is very useful, contained all the information about the hotel and provides instant breakdown of what you have spent and the invoice. You also get a message on your phone informing you the room is cleaned.
Great location, 2 mins from the beach, 15 mins from the airport by taxi, and buses run every 10 mins into Palma Old Town which takes around 25mins.
Fun activities and great entertainment were put on by the wonderful animation team.
Tennis and Padel courts next to hotel were easy to book.
Overall a great experience and would happily stay here again.
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