Khách sạn Totton

"Overpriced hotel with terrible soft, spongy mattresses"

"Tidy room. comfy bed, good en-suite, decent TV in room, good on-site parking. No lift, fairly steep stairs."

"Fantastic location on the harbour an right next to the museums."

"Clean room picked riverside four poster . Not really a great riverside view due to flat roof . Water in the evening for the shower was like warm We did mention it and the morning it was sorted . Parking was good and easy . Lovely walk into the city . I thought breakfast was included and considering we already paid £215 midweek I think it was quite expensive without breakfast "

"Leonardo at Charlotte place was an excellent choice pre cruise. Ideally located. The staff at reception were great at our check in and were extremely helpful with our luggage storage at check out and on departure to the cruise port. This will be our hotel of choice when cruising from Southampton in the future"

"First of all, the room was silent, which is a huge positive. Really quiet and peaceful. The ‘king size’ bed is an insult to customers intelligence. Pushing two single beds together and calling it a king size should be criminalised. Properties like this are charging premium prices for facilities, and then providing some hashed excuse which barely ticks the boxes. The internet access is generous and works well. Parking is confusing. Do you pay or not? The shower head was broken and both the bath...

"Loved it. Wonderful hotel in Christchurch. Staff were very helpful and we really liked the bar."

"Great guest care from start to finish"

"Upon entering, the room smelt strongly of mould and damp. There was mould all over the bedroom window and the smell also came from the bathroom. The bathroom door latch didn't work, so the door didn't stay closed. The bathroom extractor fan is caked with dust, the bath looks like it hadn't been cleaned, the panel looks incomplete and the grouting is mouldy in the shower. The bedroom had a radio, which was also caked in dust. I have a severe allergy to dust, which immediately caused a...

"Good all round "

"Excellent location, clean rooms, comfortable beds and nice views - the Holiday Inn Express exceeded our expectations. I would stay there again."

"No air conditioning"

"Excellent 2-night stay. The hotel was clean and bright, the breakfast was hot and well-stocked, and the staff friendly and helpful. Great location for accessing the station, Historic Dockyard, Gunwharf Quays, and the ferries."

"Beautiful location. A great base to spend a nice IOW holiday"

"Great staff and breakfast, just evelater only one not enough"

"One of our rooms was very hot and loud because it’s near the extraction fan from the restaurant. Another room where my parents stayed, the heating was on (during a May heat wave) and the tap/showering water was boiling hot with no cold running at all. The staff came to check, said there are no spare rooms to switch to because of the bank holiday weekend. They called the manager, promised to give me an answer, but then I saw ran to her car and never showed again. I asked another staff member....

"An absolute beautiful and well run hotel ,we loved it there"

"Staff were lovely, very helpful, we were late for breakfast but they didn’t mind. Unfortunately the pool and spa were not open for our stay, however breakfast on the patio was glorious"

"Worst hotel I’ve stayed in. Yes it was budget and it was just for an overnight stop in a continuing journey but broken tiles, broken and damaged panels & threadbare curtains. No staff available in the morning to discuss. Just very Delapidated and way past worn out!!"

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...