Khách sạn Town of Pines

"Wonderful hotel , helpful staff ."

"Room smelt like smoke"

"I don’t recommend this property. Very run down, dirty floors, toilet was detached and rocked, air conditioning in common areas couldn’t keep up, people sitting on benches right next to front door smoking 24:7 and it was in the lobby every time we entered. Not family friendly!"

"The swimming pool was so nice and warm. The hotel is very stylish. We loved our stay."

"Clean room"

"This was the grossest hotel I’ve ever stayed in. The pictures online are not this hotel. When I walked in, the first thing I noticed was a gigantic wet spot on the couch in the lobby, as if someone just sat there and urinated. I should’ve just walked out. Our room clearly hasn’t been cleaned in who knows how long. There was possibly blood on the wall, a white substance on the comforter, fingernails on the floor, hair on the bathroom floor, beard clippings on the counter, dirty and stained...

"What a fun getaway so close to the Park!"

"Booked an overnight stay here mainly for the nice pool & hot tub however upon checking in I noticed the pool was closed due to maintenance- nothing was listed that the pool was closed when booking. If I would have known this we wouldn’t have stayed at the establishment. The room we stayed in was ok, there was mold on the ceiling in the bathroom & parts of the carpet were coming up near the walls by the beds."

"Very cozy and felt homey. Staff was super helpful and everything was clean and tidy. Parking was convenient and everything was stocked well. Excellent stay."

"It was okay at best. Pretty dirty generally. Examples: sink in room had debris and soap spots, main hallway carpet was flooded (like water appeared on surface when walking), bathroom grout was stained and a bit moldy, small insects throughout room (not an infestation, just a handful of bugs…). Any individual item, on its own, no biggie…but in total, I wouldn’t stay again. It was an old building, so my expectations were modest to start with."

"Clean room."

"Clean room Hotel is across Walmart Breakfast is ok Like a bench by the window"

"The biggest turn off was the breakfast staff, my husband accidentally spilled some waffle batter mix and we were trying to wipe it up and she comes and makes the biggest deal over that. The room we stayed in gave eerie vibes and feelings , had horrible dreams all night. lol the desk ladies were nice, and it’s a very quiet and not busy place very peaceful."

"The facility is in need of major rehabilitation. It is old, dingy, walls need extensive repairs and painting. The staff however, were very friendly and helpful."

"The web site stated that the pet fee was $50, but when we checked in the fee was stated as being $75. The pet area is mostly dirt and not well maintained. I do not think I would return to this hotel."

"Taylor at front desk was terrific from checking in to checking out. Staff in restaurant and bar were amazing as well. I have stayed at this Hilton Garden Inn over the last 20ty years and always perfect. The only thing I would fix would be the lighting in bathroom. It us horrible for getting ready and putting on makeup."

"Two bad things to say. One tub was dirty and two the tv was broken. Asked them for two days about the tv, never was fixed or replaced, the tub o didn’t say anything about I just cleaned it. Other than that. The place is super cool kids loved the pool the bar was fun. Staff was excellent super friendly, coffee all day, lemon water was always full and cold. Pool tables and 1.00 beers turned into a good night. Will definitely be back."

"Customer service, cost, and quality of the hotel is excellent. The hotel does need a lot of updating, but everything was very clean and well maintained. The breakfast was good."