Jacana Apartments blends modern comfort with natural surroundings. Travelers relax in the garden or lounge on the sun terrace while staying close to local highlights including Riverway Lagoon and Tony Ireland Stadium.
Located in Thuringowa Central, a neighbourhood in Townsville, Jacana Apartments is in the entertainment district and on a river. Looking to enjoy an event or a match while in town? See what's going on at Tony Ireland Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Townsville travel guide
Along with an outdoor pool, this smoke-free aparthotel has a conference centre and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities and tour/ticket assistance are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Jacana Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Townsville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Iron/ironing board
Luggage storage
Tour and ticket assistance
Vending machine
Weekly housekeeping
Location highlights
In a shopping district
In an entertainment district
Near the airport
On a river
Things to do
Golfing nearby
Health club (partner property) nearby
Hiking/biking trails nearby
Outdoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
3 buildings
4 floors
41 units
Banquet hall
Built in 2013
Garden
Individual decor
Individual furnishings
Traditional architecture
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 40 per night.
Cots (infant beds) are available for AUD 20.00 per stay
Payment types at the property
Important information
Optional extras
Crib (infant bed) fee: AUD 20.00 per stay
Rollaway bed fee: AUD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property is also known as
Jacana Apartments
Jacana Apartments Condon
Jacana Condon
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central
Frequently asked questions
Does Jacana Apartments have a pool?
Yes, this property has an outdoor pool.
Is Jacana Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jacana Apartments?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Jacana Apartments?
Check-in start time: 2 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Jacana Apartments?
Checkout is at 10 AM.
Where is Jacana Apartments located?
Located in Thuringowa Central, this luxury aparthotel is steps away from Tony Ireland Stadium and Riverway Lagoon. Willows Shopping Centre is 0.4 mi (0.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Jacana Apartments Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 206 out of 333 reviews
10 - Excellent
206
Rating 8 - Good. 107 out of 333 reviews
8 - Good
107
Rating 6 - Okay. 13 out of 333 reviews
6 - Okay
13
Rating 4 - Poor. 6 out of 333 reviews
4 - Poor
6
Rating 2 - Terrible. 1 out of 333 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Soraya
9 Nov 2025
Liked: Cleanliness, room comfort, communication
Easy check in, secure parking, central location making for easy shopping.
Soraya
Stayed 2 nights in Nov 2025
8/10 Good
Isiah
10 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
Isiah
Stayed 4 nights in Sep 2025
10/10 Excellent
Angelo
10 May 2025
Liked: Cleanliness, room comfort, communication
Great stay
Great location. Great room. Great kitchen. Great shopping around.
Angelo
Stayed 2 nights in Apr 2025
8/10 Good
Shane
3 Jun 2024
Liked: Property conditions & facilities, communication
It was in a great location
Shane
Stayed 3 nights in May 2024
10/10 Excellent
Annika
13 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
Annika
Stayed 3 nights in May 2025
10/10 Excellent
Paarldah
22 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view from balcony and friendly staff.
Paarldah
Stayed 4 nights in May 2024
6/10 Okay
Renee
13 Apr 2025
Liked: Communication
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Renee
Stayed 2 nights in Apr 2025
10/10 Excellent
Elly
13 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location river views
Elly
Stayed 3 nights in Jun 2024
10/10 Excellent
Dianne
16 Feb 2024
Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
Dianne
Stayed 3 nights in Feb 2024
8/10 Good
Marie-Chantal
18 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
Beautiful on the water. Very noisy though.
Marie-Chantal
Stayed 2 nights in Aug 2024
10/10 Excellent
Sarah
23 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Sarah
Stayed 3 nights in Jul 2024
8/10 Good
Terry
13 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Terry
Stayed 9 nights in May 2024
8/10 Good
Egan
18 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Egan
Stayed 2 nights in Jun 2024
10/10 Excellent
Ruth
6 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Ruth
Stayed 3 nights in Apr 2024
10/10 Excellent
Kylie
28 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Great walking tracks, sporting and library facilities close by.
Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
Mark
Stayed 5 nights in Jun 2025
10/10 Excellent
Brenda
8 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
Brenda
Stayed 4 nights in Mar 2024
8/10 Good
Michael
2 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Michael
Stayed 2 nights in Apr 2024
10/10 Excellent
Fiona
24 Oct 2023
Liked: Cleanliness, room comfort, communication
Fabulous location in Townsville.
Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
Fiona
Stayed 6 nights in Oct 2023
8/10 Good
Robbie
11 Jun 2024
Liked: Cleanliness, room comfort, communication
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error.
Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit.
Also appreciated the extensive walking paths near the facility. We took long walks every day.
Robbie
Stayed 3 nights in May 2024
8/10 Good
Jodie
2 Nov 2023
Liked: Room comfort, communication
Excellent Location
We stayed here because we were attending a concert at the Riverstage Stadium and the accommodation was only a five minute walk away.
The two bedroom apartment was very spacious with a big balcony overlooking the river. It was very clean, apart from the bathroom which was a bit grimy. There was also hair behind the door.
We had an undercover parking spot opposite the door to the building, which was included in the room rate.
There is a cafe a short walk away (a couple of minutes) which is operated by the apartment complex, and very reasonably priced with great coffee.
We would stay here again if needing accommodation in this area. Overall, it was good value.
Jodie
Stayed 2 nights in Oct 2023
8/10 Good
Vera
4 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
A good location for the event I was attending that weekend.
Vera
Stayed 3 nights in Sep 2025
10/10 Excellent
Mark
7 Aug 2025
Liked: Cleanliness, room comfort, communication
Made to feel welcome upon arrival
Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
Mark
Stayed 3 nights in Jul 2025
10/10 Excellent
Oliver
24 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Close to everything. But just need a bit of TLC finished
Oliver
Stayed 2 nights in Aug 2025
10/10 Excellent
Eseta
18 Aug 2025
Liked: Cleanliness, room comfort, communication
Good Approach
It was amazing we always stayed in Jacana when ever we come to Townsville..very cool and friendly