Chalets in Trier-Saarburg District

"The rooms are very very very dated and the photos on website does not reflect the actual state due to clever photography. I booked 3 rooms for buinsness and one of the rooms was not cleaned. It was changed for another room but that room did not have hot water. Reception was locked when we got back and you only could get the tea and coffee for the room from reception. The kettle in one of the rooms did not work very well and I had to fiddle with it to make it work. After a long day of travelling this was not what me and my colleagues expected. I hope this feedback helps the property improve its quality. "

"Lovely cabin in the grounds of the hotel overlooking the Model river. Has fridge and comfy chairs. Very quiet. Dog friendly. Unfortunately the heated towel rail in bathroom did not work so bathroom was a bit chilly. Easy parking. Clean towels everyday. Friendly staff. We have visited many times and hope to return ."

"Very attractive hotel, nice rooms and very clean. The staff were all very pleasant and helpful. Dinner was excellent as was breakfast. "

"Fantastic hotel with restaurant and wine options. Breakfast buffet was traditional German, which I love. If you love to bike or hike this location has many options. We were conveniently located to Trier. The owner was very friendly and willing to give advice. Extensive wine list! We arrived late and staff was willing to round up some food in the kitchen for us. Highly recommend and will be returning. I recommend bringing your own shampoo and conditioner, a “body wash- shampoo- conditioner” combo was provided but I prefer separate products. "

"Restaurant was closed and staff was not very helpful with other restaurant recommendations. Room was old and not comfortable, but expected for price. "

"The restaurant and wines were amazing! I loved the location and the staff were outstanding. Everyone was welcoming, friendly and attentive. I would definitely recommend!"

"Hôtel très tranquille et bien situé pour visiter la région. Il ne manquait que la climatisation."

"Convenient to Trier. Room hot...no conditioning...not even a fan. Noisy...right above dining terrace...loud talking/children screaming...until about 21:00. Staff OK...but "preoccupied" and not overly courteous or helpful."