Search Hotels Near Trousdale County Park, Hartsville

"Check in was not good, front desk girl was not as friendly as I would expect. And also, all of the front desk trolleys were taken up with boxes and supplies for the hotel. The front desk clerk told me I needed to go up to one of the upper floors and get my own trolley. Or she told me that she would unload one but it would take a while because she was the only one there. The lady before me just unloaded the boxes from one of the trolleys and took it. Then when we got to our room the hallway carpet was atrociously dirty and needs to be replaced, there were holes and spots. In our room the tub also had patches missing inside the tub , along with the furniture being scratched up and missing corners. We chose this hotel because it had an 8+ rating, but there is no way I would give it that rating, it was more like a 6. I don't like to leave bad reviews but I didn't want other people choosing this hotel because of the rating that does not line up with the hotel."

"Power was out for half of the room, including the bathroom. Staff said "nothing we can do" as it was it across the 2nd floor. No effort was made to correct, follow-up, or touch base. Good location, but poor communication and seemly no sense of urgency by a short staffed property. Desk agent was often moving through trying to fix and work with guests, but no other coverage. Meaning no one at the front desk or answering calls."

"Clean, comfortable, excellent customer service, quiet and my opinion safe. No issues with anything. Pool isn't ready for the season so call ahead if that's what you're looking for. Breakfast was very good. Scrambled eggs, 2 types of waffles, cereal, toast, some pastries, yogurt, fruit, juice and coffee. There were a few other things as well, just can't remember them all. First time I think I've seen a place that started breakfast at 5:30 on a Sunday. Lady at the front desk made sure breakfast stayed stock and area was very clean. We talked to the ladies at the front desk a few times, very professional and helpful. "

"great breakfast "

"I checked in late and checked out early so I just needed a place to sleep and this was well enough for the price."

"We stayed here because they accepted pets. Our 2 dogs are crated. We were not told of what the additional fees were when we reserved the room. We were also not told we couldn’t leave them unattended even though they were crated. It looks like an older motel and it wasn’t kept up well. Most of the staff were nice, save one person. Won’t be staying there next visit to Gallatin"

"need hair dryer"

"Breakfast was good. "

"Yes it was "