Search Hotels Near Turtle Beach, Ocho Rios

"Food quality on the buffet was poor"

"If I could give this “whatever this is” a negative-star rating I’d obliged. 1. Terrible Customer Service. Front desk clerk lacks professionalism and courtesy, they forget people are paying for a service and experience not your baggage from home. 2. You pay a hefty some for a wedding at the venue and they can’t accommodate a late check out, I had to get an Airbnb nearby for my wife to get ready for our wedding. 3. We decided to get their Breakfast, they up-charge fried dumpling when you want a get it in place of toast with a omelette absolutely ridiculous. 4. Cleaners come knocking on your door if you go a min over your checkout time. Absolutely mind-boggling. 5. Place is old and run down. Don’t waste your money, you can get some views with better quality and customer service don’t waste you or your family’s time. "

"This was a very impromptu booking and it was a smooth check in. The location is great. Nice clean pool and pool bar with drinks for purchase. Clean establishment. Reliable air conditioning. Onsite eats for purchase and a convenience store/shop."

"The host was great and you get what you paid for. Walking distance to everything."

"Clean room, Great Staff, Awesome Top Beach View, and Air Conditioning cools very well."

"My father and I recently returned from a stay at Sandcastles - and I would wholeheartedly recommend the resort to anyone looking for a very friendly, local, and down-to-earth stay! As we first arrived, check-in was quite simple and staff was very friendly and swift to help us learn. Every day&night the resort had great food options either up top at the Silver Sands restaurant, or at the bar near the pool; the Castle Blu, with good drinks and great staff at both locations! The Itadone Variety store also came in quite handy for some emergency late night snacks, and again the fellows who ran the store were very accomodating and helpful! I'll also mention that Sandcastles sits right next to the entrance to the ORBB- a rather nice, cute, and secure beach! Finally I'm going to shout out a bunch of amazing people who made our trip so great (in no particular order) - An-Mari at the front desk who was always happy to provide information/assist us with any issues we had, Both of the amazing Marie's who were day/night shift bartenders at the Castle Blu, Mark the chef at Castle Blu, Andrew the artist, Rasta Demus, and my man Kevin - who always kept us entertained, assisted us with anything we needed, and provided plenty of laughs & friendship, Kerry-Ann, our fantastic waitress every time we went to the Silver Sands restaurant, who always looked well after us, Finally, Jenine the great housekeeper, Paul the property manager, and Syd the lifeguard always made sure our stay was very clean!"

"Our 7 night stay was great! The room was clean, the location is walking distance to everything and it has 24 hour security. Our host made sure we had everything we needed and was only a text away if we had any questions. Highly recommend if you want to experience Jamaica and its culture. We will be back "

"I had a great Dahlia kept in touch the whole time to make sure I was ok I am very grateful my room was very clean and comfortable I was able to get stuff to take back home the shops were next door very convenient."

"Location I was great fully equipped kitchen "