4/10 - Kém
Simone, Seattle
18/07/2025
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We arrived late after a long travel day, hoping to just get a warm shower and rest — unfortunately, this hotel made that impossible. The check-in staff was unfriendly and unwelcoming, which already set a bad tone.
When we got to the room, we found that there was no hot water, only cold — and the phone didn’t work, so we couldn’t even call the front desk. The room looked like it was still under construction — unfinished and awkwardly arranged. One nightstand was placed randomly in the room instead of beside the bed.
Speaking of the bed — it was extremely uncomfortable, basically a rock-hard surface with a few thin pads pretending to be a mattress. The balcony door didn’t lock, which felt unsafe. There was no proper lighting above the bathroom sink, making it hard to use the mirror.
The breakfast was terrible, with very few options and poor quality.
We were so disappointed that we decided to leave early and check into another hotel. This place has a long way to go before it should be open to guests. Would not recommend.
Simone
Lưu trú 5 đêm vào Tháng 7, 2025