Khách sạn Union City

"With it's waterpark pool, this is an ideal location for families with young children. However, we are seniors, just looking for a quiet place to rest our heads after a 10-hour day of travel. We arrived late on a Saturday afternoon and parking was a nightmare! The pool is visible from the lobby through the glass wall. It was jam packed with screaming kids! There were kids everywhere! They were running dripping wet through the lobby. Any thought of slipping quietly into the hot tub to relax...

"A friendly face greeted us when we arrived. Was a welcoming room and very quiet. Would recommend for anyone to stay and I will stay again."

"Clean "

"The mattress in room 208 is completely blown out or misshapen. Either way, I can't be the first person to complain about it. Also, there was no ice machine. We were on the road for two weeks, in a different hotel every night and this was by far the worst."

"The breakfast was excellent 👌"

"Nice"

"Potentially soaking the shower heads regularly to prevent mold/water buildup. I had to clean the showerhead before giving my minor child a shower/bath, and thankfully my husband didn't see it. The mini fridge was not "cold", I noticed the back wall was cracked and there was ice buildup coming through the break itself. The worker at check-in said that there was someone working to restore the TV services, but at check-out we were told they were updating the system entirely. The TV remote did not...

"The staff upfront gave me a very hard time with checking in . I called to request early check in the lady upfront said yes when I called at 11:08am she said she would call me back . Another hour passed by and I called back she said they were in the process of cleaning the room . I arrived two hours later and the room was not ready and they have someone else the clean room when I arrived it had turned to 3:40pn before my room was ready I will not be booking this hotel ever again . "

"The room size and accommodations were good. Only thing we had issues with was the mattress. Not very comfortable at all. But front desk also very friendly."

"Always a great Red Roof in conveniently located. Clean and quiet. Perfect for a quick overnight stay."

"Great location, very near restaurants and water theme park but also at a quiet location."

"Clean "

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."

"Ice machine not working! After 10 days and 5 hotels, this is a common theme. It’s almost like the McDonalds ice cream machines. The property was clean but the parking needs a serious refresh. Potholes and missing concrete. On the outside are red and blue lights that set a tone for the outside. From inside your room, those lights are annoying as the shades/curtains cannot block them out. The staff was friendly and courteous."

"First room assigned was still dirty, had to take kids and all our luggage back downstairs to get a new room assignment. Other people we traveled with had to wait 2 hours for their room to be ready"

"The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...