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"don’t expect much "

"The staff are helpful. The room is spacious."

"It’s a good hotel to ski. They have shuttle bus every half hour between hotel and the train station. The massive hotel is facing a ski field, particularly good for beginners, ski school and park for kids. After ski, then you can enjoy the hot spring. It’s amazing. I also love the buffet. I may bring the kids back again for ski in future. "

"Staff"

"チェックインはスムーズでした。お部屋もきれいでした。大浴場があるので、寒い時期にはとてもありがたかったです。朝食はひと通りの新潟のものがいただけるのでお得な気持ちになりました。チェックアウト後は、荷物を預けるのも駅から近いので、便利でした。"

"Room was spacious and clean; hotel breakfast is nice and conveniently located (near train station). "

"Excellent hotel, it sits on the top of the hill that overlooks the city. The room was very comfortable and we happen to also have a private osen inside our bathroom in the balcony which was amazing. I recommend getting the room with breakfast. The city doesn't open early as most restaurant in the city opens in the afternoon. Unless your planning to skip breakfast I highly recommend you get breakfast option with your reservation. The hotel restaurant opens at 8pm, if your an early eater like myself, there are plenty of restaurants in the city that is about 8 minute downhill walk to that has plenty of options. The only downside of this hotel, is the shuttle bus that it offers does not go to any of the ski-resorts. You will need to take the ski resort shuttle that is pre-determine around the city. Otherwise, they offer shuttle to the train station. "

"Free breakfast included is unbeatable, although choices are limited, but the view at the venue is stunning. Hotel is close to JR train station with a 5 minutes walk. Parking is easy but need to be on first come first serve basis."

"The staff were very hospitable, and the food was delicious."