Khách sạn Upper Lake

"Overall I would recommend Robinson Rancheria as place to stay, except for the House Keeping staff and the communication between the Front Desk and HK staff. Twice we coordinated with the Front Desk for services and twice we were confronted by the House Keeping team because they did not communicate. This is one of those location you need to ask for House Keeping service. We missed the first day and I requested for our 2&3rd day. The 2nd day nothing and when I went to request at the Front Desk...

"Clean"

"Probably the best motel I’ve ever been in staff was polite and helpful. The only area that could be watched a little bit closer is the pool area. Lotta kids leaving toys a lot of trash blowing around….. just a thought."

"Awesome owners"

"No pool as advertised. Very seedy motel but worked for the night."

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"Clean, good AC, helpful staff"

"The room was clean and a good size for our family. I loved how it is conveniently located to shopping and restaurants. I would stay here again."

"I was very surprised that I checked into this hotel and they would charge me such a large amount for a deposit. My room was already paid for. They also told me they released it and still have not done so and then it’s been almost a week. There was no coffee pot in the room but there was a microwave and a refrigerator. The stay was comfortable but prepaying even more expensive. We are seniors ask for a downstairs room but was not able to do so. "

"This is a thoughtfully arranged property with laundry facilities,"

"Place has a nice view of the lake. They are remodeling the place right now but it was still pretty nice. At night just gotta watch out for them rice mosquitoes other than that not a bad place for the price"

"The shower was very weak, the floor by the bathroom was uneven so the door didn’t open and close easily. Otherwise ok."

"Not cleaned"