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"Very friendly staff, good size room , can’t beat the convenience being in the Haneda terminal. Breakfast buffet is very good. But I must say the automated check -in checkout machines while efficient are a bit impersonal, and not really addressing a real world problem. Tech for tech’s sake is a bit sad. Detracts from an otherwise pleasant experience "

"We have stayed here several times and find the hotel to be quite a convenient location, very close to the train station, several shopping centers, the 7-11 and Lawson are right across the street and Family Mart is on the 2nd floor of the property, and lots of places to eat. Also allows you to control the temperature of the room with AC and heat. The hotel is nice, rooms are clean and staff is very helpful and pleasant. We enjoy the breakfast buffet which has a selection of Japanese, American or continental dishes. The Tokyo Skytree is a nice view in the evening and is a nice walk. "

"Everything about the hotel was awesome for our first times. But just be aware if washing dryers aren’t great at all. That’s the only flaw they have. "

"Very nice room. Small, but comfortable. "

"Hotel is in a great location. It is just across the street from the shinagawa station. From there you can get most places. Only negative is breakfast buffet. It is fairly pricey . The selection of western types of food is not up to par for the price. I would have expected an omelette station for the price. Food was generally not hot but maybe that is an asian thing. Overall the hotel is very good. There is a 7-11 just outside the hotel if you prefer a quick breakfast. Closest macdonalds is on the other side of the train station but not too far if you are looking for inexpensive breakfast. I would stay again because of access to the train station"

"Excellent stay"

"Staff very friendly & helpful "

"Our second time staying at the Hilton Tokyo Bay with my family and had another wonderful stay. Staff very friendly and helpful. Super convenient location and a five minute walk to Bayside Monorail Station which will take you to the Disney Parks. Beds comfortable and the room clean. Water Pressure on the shower was excellent! Convenient having two water and ice machines on our floor and a kettle in our room. Great having a Lawson’s on site for a quick and easy snack. It does get ridiculously crazy after park closing so avoid going at that time! Booking the Airport Limousine to Narita Airport online was almost effortless. "

"The room is very low quality i cannot undefstand how it could be more than a one star hotel. I have honestly stayed in nicer cleaner hostels, many times."