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"This was an excellent property. The staff, service, amenities, cleanliness, size of room, location to transportation, restaurants, shopping. The Limousine Bus drops off and picks up on the hotel property, lots of taxis, proper sidewalks, neighborhood is clean. I will definitely stay here again."

"Hotel is safe and clean, but room is very small. Below are arcades and entertainment areas, a lot of youths seem to hang out here and leave litter around. Stations are 10-15 min walk away but there’s bus limousine nearby to and from airport, very convenient. Food options around the hotel are great as well. "

"The hotel is in the busy Shinjuku area of Tokyo but off the beaten path so the area was quiet and felt very safe. The hotel is huge with a lot of restaurants and amenities. The walk to the Shinjuku Train Station is very nice since the tunnel opens up right at the hotel. The concierge staff were very helpful as well. "

"Rooms were clean and relatively big for Japan. Very convenient location with train stations, restaurants and convenience stores nearby. "

"The rooms were very spacious (especially for Tokyo) with plenty of space for personal belongings and luggage. The bathroom was small but standard for Japan. Furniture is a little dated but the room is very clean and housekeeping has to clean the room at least every 3 days even if you put a do not disturb sign but they do warn you. We were up on the 31st floor so could barely hear the street noise however the extract air in the bathroom was very noisy even with the bathroom door shut. Throughout...

"Great hotel near lots of eateries and shopping. Near several trains. Staff was nice and courteous, upgraded to an executive suite and so happy we did, room was larger, comfy bed, great view too. Breakfast was a great start to our day good assortment of food. "

"Best hotel I’ve been in Tokyo!"

"We stayed for 8 nights. Everyone and everything was excellent. For people who visit Tokyo first time and need to use the subway for IPhone users can add to wallet ICOCA transit card and just add money on it. This card is accepted on all subway lines and monorail in Tokyo. "

"Good location "

"local is wonderful, this is my 7th time picking here. but this time there were some surprises during this stay. The bathroom was very smelly. It was just too late when I checked in, so I didn't ask for a room change or extra cleaning. I just wasted a lot of perfume to improve it.Please pay attention. Also I remembered when I made the resv. there should be breakfast buffet included, but anyhow, I did not have. "