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" The spa part of this hotel is probably their highlight and in all fairness we did not use the spa services. The hotel is very dated and can’t begin to understand how it is rated as 5 star. Lighting system in room is ridiculous. Sink is in bedroom, shower has a shade for privacy, which is zero. Staff was very friendly and rooms were clean but walk through the front door knowing that everything is an up-charge. Want to use the pool, make an appointment and pay 25 euros to use it for an 1.5 hours. Use more than one coffee pod in your room, yes you are paying extra. Want ice for your room no problem, you will pay12 euros. It should be advertised as a nice hotel, it is. Just not anything close to 5 star."

"Amazing location, great staff, will book again for the summer"

"friendly staff, good location next to train/bus station, "

"We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!"

"Very clean. Staff was kind. The walls were thin. The couple in the room next to me were very enthusiastic about each other and I was lucky enough to hear every position they tried. "

"Well located … beautiful place "

"Too small"

"Staff was so sweet, everything was so clean and beautiful and they’re was amazing food!"

"No complains. Staff was effective and friendly. Room and premises in general were very clean. "