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"Clean"

"Great location and dogs stay free"

"Excellent clean room. Very quite. Never used Wifi. TV in living room, no channels. But didn’t use it. The outside deck was awesome to sit out there and see the scenery. Staff amazing! If I had to make only one complaint. Issues with Elevaters. Long wait times. One elevator got stuck. Other than that. Looking forward to next time."

"We did nit buy the breakfast there but staff was very friendly"

"Close to the airport and good food/drinks in the restaurant/lounge."

"Relaxing and easy access to airport takes the stress out of trying get to airport online for flight. Staff was very accommodating and thoughtful "

"Clean room. Nice staff."

"Yes"

"Our family has been going here for many generations. We love the hotel, but it is in desperate need of renovations. It’s almost shocking that it isn’t being taken care of the way it should be. I am not sure that I will book through Expedia, as we were told that we could not upgrade because we had booked through Expedia. We were originally put in a terrible room that was so incredibly deep and overlooked a crappy roof. Had The Shining vibes. They were able to move us to a closer room, but we were celebrating our 23rd anniversary and had spoken to management prior, to try and give us a decent room. Then they stuck us in the first room. Never once welcomed us with a smile or said Happy Anniversary, etc. These little touches can make such a big difference in a guests experience. I’ve been in hospitality my entire life, and they definitely need to train their staff to smile and welcome people better. All of that said, the staff at the lobby bar were amazing. All of them! Now if the rest of the staff could learn from them. "