4/10 - Kém
Lisa
Đi cùng gia đình
06/12/2025
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
The housekeeping was terrible. Two night stay. Took away our used towels but did not replace them. Had to phone to ask for towels and facecloths so we could shower in the morning. Left the sofa bed out instead of folding it back into a couch. Had to do it myself when I got back to my room so I could use the couch!! We used the one extra roll of toilet paper but they did not leave a new one the next day. Had to call to get more toilet paper brought up. I used the hairdryer but wasn’t sure how to wrap the cord as fancy as I had found it so I just left it on the counter. Housekeeping just left it on the counter exactly as I had left it. So they did not even wipe down the bathroom counter. We used the little tube of complimentary lotion but they did not replace it. The hotel signage on the street is ridiculously small and tucked along the inside wall so that it doesn’t even face the street. Barely visible from the street unless you know exactly where to look. Parking was confusing and zero signage. Front desk staff was not warm nor friendly. I’ll definitely not be going back.
Lisa
Lưu trú 2 đêm vào Tháng 11, 2025
