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Hotel Best Western Prima

3.5 star property

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Room
Lobby
Room
Room
Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • 24/7 front desk
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Double Room

Highlights

Separate sitting area
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Economy Double Room

Highlights

Separate sitting area
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Designer toiletries
Hairdryer
Shower/bath combination
  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
5, Tzar Samuil Str, Varna, Varna, 9005

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service

Food and drink

  • Free continental breakfast
  • A bar/lounge

Things to do

  • Personal motorised watercraft
  • Shopping

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area

Policies

Payment types at the property

Important information

Property is also known as

Hugo Hotel former BW Prima Hotel Varna
Hugo Hotel former BW Prima Hotel
Hugo former BW Prima Varna
Hugo former BW Prima
Best Western Prima
Hotel Best Western Prima Hotel
Hotel Best Western Prima Varna
Hugo Hotel (former BW Prima Hotel)
Hotel Best Western Prima Hotel Varna

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Hotel Best Western Prima Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 72 reviews
Rating 8 - Good. 29 out of 72 reviews
Rating 6 - Okay. 8 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed
Stayed 2 nights in Jun 2018

8/10 Good

Takahichi

Liked: Cleanliness, property conditions & facilities, room comfort

三つ星の上位クラスかな？

中心街からバスで１０分ほどかかるが便数が多く問題なし。黒海のそばにあり散策に良い。室内は清潔感があり快適だった。朝食も品数があり楽しめた。スタッフの質はイマイチだった。
Stayed 4 nights in May 2018

2/10 Terrible

onur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hotel no romm

in this date, hotel renoved and closed. Nobody (includes hotels.com) give us any information.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice otel,center,beach,park very close

Nice otel,center,beach,park very close.Good travel to Varna.Friendly people.Thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel equips 15 guest rooms. It is good size,calm & reasonable price for me. The staff are gentle.
Stayed 1 night in Dec 2017

8/10 Good

Farouk

Stayed 1 night in Dec 2017

10/10 Excellent

Ayida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 3-d visit. I like this hotel! It is one of the best hotel of Varna. Evrething is super good!
Stayed 5 nights in Nov 2017

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal good price

The room was great. Roomy, clean, and comfortable. Check in/ check out was fast and easy. Breakfast was good.
Stayed 2 nights in Sep 2017

8/10 Good

Dieter, Flensburg, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small Hotel in greek quarter, close to Sea Garden

Stayed three nights at this place; friendly and helpful staff, speaks English, even our night arrival and departure handled quickly. Large room and bathroom, all clean. Choice oft different pillows on the bed. Good continental breakfast included. Only 1 block from Sea Garden, thru Garden 5 minutes walk to the beach. Hotel has small bar at reception, but no restaurant. For eating out take a stroll to Slivnitza Boulevard (4 blocks) or beach, were you can find many different restaurants and bars.
Stayed 3 nights in Jul 2017

10/10 Excellent

john, ireland

Liked: Cleanliness, staff & service, room comfort

Great hotel close to beach and center

Staff were very helpful location great will return again
Stayed 2 nights in Jul 2017

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good service & location, dingy room

The hotel had a mix up with our reservation and booked us for the wrong night. The gentleman at the front desk was very kind and did find a room for us as well as offer for us to go to another Best Western in town. Since we were only staying one night, we took the room offered at this hotel. The room was in poor condition, in the basement, dirty walls, very cramped space, holes in the bedsheets, threadbare towels. The front desk did provide us with bagged breakfast/snacks as we were leaving very early in the morning. Location is great, an easy 5 min walk to the pedestrian area.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

Nice place - Well located, attentive staff, clean room
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to the sea. Very good Italian restaurant next door
Stayed 1 night in May 2017

8/10 Good

Jade, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean hotel in great location

Ideal location close to the sea gardens, golden beach and main stretches of bars and restaurants. Very clean, cleaner came everyday to clean room and change towels etc. Breakfast was basic however staff very friendly and very nice rooms.

8/10 Good

TravelerfromAB, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small hotel in a great location

Location of hotel is perfect - close to everywhere including sea gardens to Cathedral. Hotel itself is in a quite street. Only problem i would say, it is hard to find a parking spot. Hotel is really small. I guess there were 4 rooms on our floor. It has a good or at least acceptable breakfast. Staff tried to make it better.

8/10 Good

Verified traveller

Strand- und stadtnahes Hotel

Für einen kurzen Aufenthalt gut geeignet,um den Strand und die Stadt zuerreichen. Aber im Hotel war für uns der Fernseher etwas klein. Es gab für uns zu wenig deutsche Programme (kein ZDF). Die Betten konnten nicht gut gemacht werden, da die Bettlaken zu kurz waren. Am Wochenende von Samstag auf Sonntag wurden lediglich die Handtücher gewechselt. Beim Frühstück war uns das Obstangebot zu gering.

8/10 Good

Amy, New Jersey

Liked: Staff & service, property conditions & facilities, room comfort

Nice, but smelly

The hotel location is within walking distance to the main attractions, and is a block away from the beach. The room was very simple and meet needs. However, the room smelled very strongly of cigarette smoke even though it was a non-smoking room. Breakfast was very good.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bra hotell.

Koselig lite hotell med veldig hyggelig betjening. Kort vei til stranden, perfekt for oss:-)

6/10 Okay

Verified traveller

zentrales, kleines Hotel, persönliche Ansprache

wir waren sehr schnell am Strand, etwas länger war der Weg zur Fußgängerzone. Sehr schön und schattig ist der Meeeresgarten. Zum Baden und Sonnen war es uns zu heiß (34 Grad, über 70 % Luftfeuchtigkeit). Preiswertes und gutes Essen in vielen Restaurants.

10/10 Excellent

Atle Jorstad, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities

Still great

I returned to this hotel because of its great location. This is a nice hotel that is situated in the CENTER of varna - close to everything in a charming neighbourhood. I had my room on the opposite side of the hotel this time - still no noise during the night. My room was a little smaller than last time but still ok.

10/10 Excellent

Alexander, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT

Really nice hotel. What makes this hotel unique is its location - right in the center of Varna. really charming neighbourhood. Walking distance to the main street (5 min) and 5-10 mins to the beach. Now you might believe that this hotel is noisy due to its central location. Well believe it or not, its so quiet. Perfect combo. The staff was friendly and the rooms looked ok. Beds were ok too. What makes this hotel unique is its location. Enought said.

4/10 Poor

Nadeem M.

Liked: Cleanliness, room comfort
Disliked: Staff & service

The hotel is budget you get what you pay for

The only disappointment was that I pre booked a Airport transfer with the hotel. This I believed would save me from being ripped off by any unscrupulous taxi drivers. It turned out the hotel were the ones I needed to be aware of, although they quoted me 25 BGN EACH WAY. The taxi taking us back said it should have only been 10 BGN. My fault for trusting their judgement.

10/10 Excellent

Peter, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Varna

The hotel was a minute from the Sea Gardens and two minutes from the beach in Varna with its wealth of reasonably priced restaurants. The hotel could not be better placed. We intend to return for a longer stay a.s.a.p.