Search Ski Hotels in Velika Gorica

"The hotel is beautiful. We loved the history and character. The rooms were very comfortable. However, the service was uneven. We were told that we could order room service until 1am, so ordered. Waited an hour and nothing. When we called, we were told that there weren’t any kitchen staff and someone had come to our door to let us know. We had answered the door but no one was there and no message. When we mentioned this, they provided us with cocktails the next day. We ordered again on another day, but it took almost an hour and the food and coffee arrived cold. The eggs were flavorless. We asked that they provide us with the coffee pods given that our coffee was cold, but these never arrived. Given it is considered a luxury hotel, not impressed."

"super friendly people who are willing to help "

"Superb location, enabling us to walk to every place on our list and much more. Staff is helpful, kind, personable. The facility is rather lovely, well aged, but a bit tired. The room was spacious, and we particularly appreciated the solid oak and other wood furniture through the place. But the room was dark, making it hard to find a place to actually read anything printed. "

"Did not want to extend date change although requested due to a booking message. Paid for a hotel I could not stay in. "