"After checking in, our room key did not work, so we had to return to the lobby. One staff member initially explained it as a system issue, but another staff later corrected it, saying it was simply a mistake.
Later, we came back to the lobby to look for drinking water, as none was provided in the room. Unlike most hotels we stayed at during this trip, there were no complimentary bottles, vending machines, or nearby convenience stores available.
At check-out, a staff member asked us to pay for...
"We stayed for 2 nights at this excellent small hotel. The staff were very welcoming and exceptionally helpful. The dining was great, both at the included breakfast and also in the hotel's Kastel restaurant. Our room on the 3rd floor was large, comfortable and well air-conditioned. The main attractions of the Old Town of Zadar (Sea Organ, Roman Forum, St. Anastasia Cathedral, a range of good restaurants, etc.) are all within an easy walk. I see someone else posted complaint about noise...
"The hotel was excellent and very clean. All staff were very friendly and helpful especially Nikolina at reception and Jakob in the lounge bar. We enjoyed lovely meals at Planika and Bracera and a particular mention to Alexandria who provided excellent customer service throughout our entire meal. The hotel’s own restaurant where breakfast and dinner is served is also excellent with very tasty dishes and again great customer service. Thank you, we will return"
"I often do my homework with an early message once booked months before arrival. I had a question for this property and it was answered swiftly and that set the tone for this property months before arrival.
I was in contact via WhatsApp a few days prior to arrival where they answered any further questions swiftly which really helped.
Further information followed whilst we were on route regarding directions, best ways to get to the accommodation, photographs, basically everything to make our...
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.
Đổi ýĐặt phòng ở các khách sạn cho phép hủy miễn phí
Chọn kỹTìm trong số gần một triệu nơi lưu trú trên toàn thế giới
