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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with a restaurant, 4-minute walk to Mariahilfer Street

Choose dates to view prices

Hotel Mercure Wien Westbahnhof offers upscale accommodations near Schönbrunn Palace. Guests can enjoy international dishes at the Westside restaurant or relax in the cozy cafe. The property provides in-room WiFi, a 24/7 business center, meeting facilities, and multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The current price is 2.536.307 ₫
2.862.171 ₫ total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

Clarion Hotel Vienna South

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  • Pet-friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 568 reviews
The price is 3.389.871 ₫
3.825.402 ₫ total
includes taxes & fees
14 Dec - 15 Dec
Clarion Hotel Vienna South
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About the area

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Mariahilfer Street - 3 min walk - 0.3 km
  • Wiener Stadthalle - 6 min walk - 0.6 km
  • Raimund Theater - 8 min walk - 0.7 km
  • Lugner City - 8 min walk - 0.7 km
  • Naschmarkt - 5 min drive - 2.1 km

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Café Westend - ‬5 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schnellimbiss Europaplatz - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Mercure Wien Westbahnhof

Upscale hotel near Mariahilfer Street
At Hotel Mercure Wien Westbahnhof, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Westside, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and free newspapers
  • A banquet hall, meeting rooms and a vegetable garden
Room features
All 252 rooms boast comforts such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and heating

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westside
  • Westside

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • Lift

More

  • 2 buildings
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Is Hotel Mercure Wien Westbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of 30 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 17 Dec 2025 start from 2.536.307 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mercure Wien Westbahnhof?

Self-parking is available for EUR 25 per day.

What time is check-in at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Mercure Wien Westbahnhof?

Checkout is at noon.

Where is Hotel Mercure Wien Westbahnhof located?

Located in Rudolfsheim-Fünfhaus, this hotel is within 1 mi (2 km) of Mariahilfer Street and Naschmarkt. Vienna Christmas Market and Schönbrunn Palace are also within 2 miles (3 km). Vienna West U-Bahn and Gerstnerstraße-Westbahnhof Tram Stop are within a 5-minute walk.

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Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 230 out of 914 reviews
Rating 8 - Good. 433 out of 914 reviews
Rating 6 - Okay. 182 out of 914 reviews
Rating 4 - Poor. 47 out of 914 reviews
Rating 2 - Terrible. 22 out of 914 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice and the staff were very friendly. Would stay here again!
Stayed 1 night in Jul 2025

8/10 Good

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our stay in Vienna!
Stayed 5 nights in Jun 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to the station. Comfy beds
Stayed 2 nights in Aug 2025

4/10 Poor

Rashid

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.
Stayed 2 nights in Aug 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.
Stayed 2 nights in Sep 2025

10/10 Excellent

KURATA

Liked: Cleanliness, amenities, property conditions & facilities
Good location, reasonable price, good hospitality
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but...

Location is great, and the hotel is very nice. I ordered a solo room, and as expected, it was smsll but very comfortable. I do have one issue, and I don't know if it is a solo room ghong, but the only free outlet to charge my phone was in the bathroom. All other outlets had lamps plugged into them, so I could eather charhd my phone in bsthroom, or, if I wanted to charge it by the bed, disconnect the reading lamp. While this hotel is bery good, I would suggest splurging on a double room even if you are traveling solo.
Stayed 2 nights in Aug 2025

6/10 Okay

Elliot

Liked: Cleanliness
Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Stayed 2 nights in May 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Stayed 4 nights in Nov 2024

8/10 Good

TOSHIKO

Liked: Cleanliness, property conditions & facilities
I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Great place to stay close to the train station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in May 2024

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff are weak in English, bad Breakfast, old furniture
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
Stayed 1 night in Jun 2023

6/10 Okay

Naresh

Liked: Cleanliness, staff & service, amenities
Hotel was goid at ground level but rooms are small. Eventhough I had opted for an upgrade room was smaller than the regular rooms at other hotels. Area is not great although public transport is good. I dodnt feel generally comfortable in this area as I experienced staring locals in this neighborhood.
Stayed 2 nights in Apr 2025

8/10 Good

yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable

I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023

8/10 Good

Ann Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the property with the exception of the length of time it took for someone to man the bar
Stayed 4 nights in Feb 2025

6/10 Okay

Martijn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but facilities are worn down. Room had locked fridge and no watercooker...
Stayed 3 nights in Jan 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rhoda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Aug 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price quality. Extreme good breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a friendly helpful staff. We stayed here over 20 years ago and decided to book again as part of the final leg of our Vienna visit. The place has changed a lot with a lovely new lobby and an exceptionally good restaurant which we tried.
Stayed 2 nights in Oct 2022

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is all good and comfortable I like it
Stayed 1 night in Feb 2023

8/10 Good

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Front desk was friendly
Stayed 2 nights in Sep 2022