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"This stay felt like a three‑star experience at best when compared to hotels in North America or Southeast Asia. The floors looked like they had not been cleaned in weeks, and the room had an unpleasant smell. There was only one coffee cup in the coffee bar area, no spoons, and we were expected to use a chopstick as a stir stick. Breakfast involved a long wait, and while there were a fair number of options, the quality was mediocre. The entire property looked tired and neglected, and both staff and management seemed disengaged. The situation was summed up by their welcome letter, which had been printed upside down on official letterhead. If this is the standard for a Taj property, then they have lost us as customers permanently. "

"The rooms were perfect. The communal areas were a bit dated and in need of some tlc"

"Friendly staff, good breakfast, well located, good deal"

"I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul "

"It was good. The buffet was over crowded but the food was nice"