Search Hotels Near VinWonders Phu Quoc, Phu Quoc

"Great hotel with the most incredible staff"

"Yes"

"Good food variety. Kids friendly. Great location , close to theme park and zoo and other activities. "

"Zero service, bad food, tired rooms. Looks like hotel is catering to mass tourism package tours from Russia and China and makes no effort to provide any service or train personnel. English is almost non existent, except front desk. Staff untrained, unmotivated and try avoid contacts with guests. Ordering wine at dinner requires significant effort. Several calls to pick up laundry, and a few more to get it back. Limited alacarte menu. The buffet dinner was pretty bad both times we went there. On a positive side - great swimming pool and spa / gym facilities, but that’s it. Did I mention that during 7 days we were able to get beach lounger only once as most are occupied after 9am? Making people sign every bill twice is just another example of poor beaurocratic policies - mind you, they take your photo on check in for breakfast / dinner buffet, but for everything else you must sign twice and they often insist on closing the bill right away - the management clearly do not trust personnel to keep track of people eating / drinking to have single check in the end of the meal."

"Staff was courteous. No fridge, pay per view tv only. Bathroom was out in the hall. A kettle, no coffee or cups? Paid for two nights, stayed for one."

"The location is perfect near attractions and the price is good.. the owner was helpful and kind it was a good choice to stay in this place thank you "

"I really liked it, it was a very clean hotel."

"The staff was great the place was 4 out of 5 stars "

"Helpful host, great location, "